Page 109 - Demo

Business Responsibility and Sustainability Report
Leadership Indicators
1. Sr.
no.
Details of public policy positions advocated by the entity
Public policy advocated Method
resorted for
such advocacy
Whether
information
available
in public
domain?
(Yes/No)
Frequency
of Review
by Board
(Annually/
Half yearly/
Quarterly /
Others
Web Link,
if available
1. Interacting with stakeholders is essential to the organisation's success
because it allows for the integration of their requirements into its
objectives. Crisil believes it is critical to interact with people and
comprehend their requirements, wants and concerns. These kinds of
interactions also guarantee efficient and long-lasting cooperation. For
each of our stakeholders, we institutionalised structured feedback
mechanisms which provide us with good insights on their expectations
from their relationship with Crisil.
Every quarter, the Board's Stakeholder Relations Committee examines
grievances from all stakeholders including clients, employees,
shareholders, suppliers and business partners. Over the course of the
year, the Committee reviewed the results of stakeholder surveys and
the entire engagement process, going beyond the purview of grievance
handling. This is reflective of the importance attributed to stakeholder
needs at the topmost level at Crisil.
Thought leadership
As part of our thought leadership and outreach initiative, we authored
several opinion pieces and articles on important industry and regulatory
developments, in premier dailies and online platforms. We also
contributed as knowledge partners, speakers or panellists at various
summits organised by industry associations. During the year, we reached
out to over 150,000+ stakeholders, including government officials,
policymakers, regulators, corporates, banks, investment banks, MSMEs,
industry associations and financial intermediaries in Indian and global
markets, through 7+ events and 30+ webinars hosted by Crisil and 84
events at which Crisil experts participated as speakers or panellists.
Client
publications,
Newsletters,
media quotes,
events,
webinars,
speakers
Yes Policy is
reviewed
annually
Read our
Framework for
Responsible
Public
Engagement
[click here to
read]
PRINCIPLE 8: Businesses should promote inclusive growth and equitable development
Essential Indicators
1. 2. 3. Details of Social Impact Assessments (SIA) of projects undertaken by the entity based on applicable laws, in the
current financial year
Databook
Not applicable. However, we undertake impact assessment of our CSR projects. Refer Table 24 (a) on Pg. 66 of the
Provide information on project(s) for which ongoing Rehabilitation and Resettlement(R&R) is being undertaken by
your entity
Not Applicable
Describe the mechanisms to receive and redress grievances of the community.
In areas where the Crisil Foundation is undertaking long-term CSR projects, an on-ground field team is available at the
community level to address and respond to any grievances from the community. This is done either face-to-face within the
office premises or over telephonic call — gauging the level of the grievance. In addition, each programme has a designated
manager from the Crisil Foundation, who periodically monitors and interacts with the teams and beneficiaries to gather
feedback and address their queries/concerns, if any.
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