Page 24 - Demo

Sustainability Report 2024
Business Strategy
We take pride in our extraordinary rigour and domain expertise that gives our clients the confidence to take mission-critical
decisions. Our purpose of making markets function better is enshrined in our ethos, while we deliver insights of the highest
standards to help our clients globally. Our strategy for the next few years is to strengthen our position through sustainable
growth across businesses.
We are a prominent credit rating agency in India. We have a
rich history of bringing forth innovations and we will continue
to differentiate ourselves in the growing Indian credit ratings
market through analytical excellence, enhanced customer
service and active engagement with investors. We will
continue to focus on high-growth segments of the Indian
economy and deliver differentiated quality experience for
our customers.
Given the opportunities arising out of healthy growth that is
projected in India and emerging markets over next few years,
we also see growing demand in data, analytics, insights
and consulting spaces. Crisil Intelligence will work towards
strengthening its already formidable standing in select
sectors, such as banking, financial services and insurance
(BFSI), infrastructure and energy, through enhanced
offerings.
Globally, we have identified a few key areas in private
markets, risk & regulatory landscape and lending value
chain, which present meaningful growth opportunities for
Crisil Integral IQ. Through our extraordinary expertise, we will
continue to engage with our premier clients as embedded
and unwavering partners, helping them achieve their goals
and success.
Crisil Coalition Greenwich will further enhance its value
proposition towards sharper, actionable and futuristic
benchmarking offerings catering to its marquee client base.
Our partnership with our parent, S&P Global Inc. (SPGI) is
another key pillar in our growth. We will continue to deepen
the partnership by undertaking strategic initiatives for
various divisions within SPGI. We will also forge impactful
partnerships with industry leading organisations to develop
unique and innovative go-to-market offerings.
Our talent pool is our biggest asset that enables us to
stay ahead of our competitors. We will continue to invest
significantly to augment the capabilities of our talent pool
with new skills, technologies, etc. This will also enable us to
be a key source of talent for SPGI.
We have already embarked on our journey to embrace
disruptive technologies such as GenAI by establishing
enabling infrastructure and training employees. The focus
will be on commercialisation of opportunities by launching
pertinent offerings. Further, we will leverage these disruptive
technologies to derive internal efficiencies.
We recently rolled out a new brand strategy to enhance our
global visibility and we expect it to drive growth via impactful
marketing.
Our strong guardrails of risk, information security and
compliance will ensure that our foundation remains as
strong as ever, while we chase our ambition.
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