Rating Rationale
April 09, 2020 | Mumbai
CSB Bank Limited
'CRISIL A1+' assigned to debt instruments
 
Rating Action
Rs.2000 Crore Certificate of Deposits Programme CRISIL A1+ (Assigned)
Rs.2000 Crore Short Term Fixed Deposits Programme CRISIL A1+ (Assigned)
1 crore = 10 million
Refer to annexure for Details of Instruments & Bank Facilities
Detailed Rationale

CRISIL has assigned its 'CRISIL A1+' rating to Rs 2000 crore certificate of deposits programme and Rs 2000 crore short term fixed deposit programme of CSB Bank Limited (CSB Bank).
 
The rating centrally reflects the current healthy capitalisation levels along with commitment of support from Fairfax, in case of exigency. The rating also factors in the stable deposit profile and experienced management team. These strengths are partially offset by the modest earnings profile amidst the significant recognition of non-performing assets (NPAs), modest asset quality and modest scale of operations.
 
Over the past five years, CSB Bank has witnessed multiple challenges amid deteriorating asset quality metrics which had consequently eroded networth and capitalisation metrics. During fiscals 2014-18, the asset quality metrics peaked at 7.89% as on March 31, 2018 primarily owing to slippages from the SME (small and medium enterprises) portfolio. This had resulted in the bank reporting losses due to higher provisioning and consequent deterioration of capitalisation metrics, with CET 1 ratio dropping to 7.87%1 and overall capital adequacy ratio (CAR) at 8.33% against the regulatory requirement (overall CAR inclusive of CCB) of 10.785% as on March 31, 2018.
 
However, Fairfax, via its company, FIH Mauritius Investments Ltd, took over 51% stake in the bank in October 2018 by infusing around Rs 1,208 crore as primary equity. This capital came in three tranches: two tranches totalling Rs 720 crore in fiscal 2019 and the remaining Rs 488 crore in fiscal 2020. As a part of the approval from Reserve Bank of India (RBI) to allow Fairfax to have 51% stake in the bank, the bank was to list its shares. Eventually, the bank concluded its IPO in December 2019. Fairfax held around 49.74% as on December 31, 2019, and will have to reduce its stake to 15% over a period of 15 years as per the existing regulatory requirement. CRISIL believes CSB Bank's capital profile benefits from Fairfax's stance that it will extend support as and when required and RBI will not object to Fairfax's support in a distress situation.
 
Capitalisation metrics are healthy with Tier 1 and overall CAR at 22.34% and 23.00%, respectively, as on December 31, 2019, against 7.87% and 8.33%, respectively, as on March 31, 2018. With substantial improvement in networth, the bank now has adequate cushion against asset-side risks with networth to net non-performing assets (NPA) of 9.5 times as on December 31, 2019 compared to 2.1 times as on March 31, 2018.
 
The bank had a change in the management with the appointment of the current managing director, Mr C VR Rajendran, in 2016 and other senior management team since 2014 onwards. The management team, post capital infusion, had cushion in the metrics to initiate the cleanup in the bank. In the past, the gross NPA (GNPA) metrics for the bank was mainly on account of deterioration in the SME book owing to demonetisation as well as a few fraud cases. However, the management has taken considerable steps in the cleanup of the portfolio. For the new SME book (that is the book generated post-2016), the GNPA levels are well controlled at sub 2%. Consequent to the efforts, the asset quality improved to 3.22% as on December 31, 2019, from 7.89% as on March 31, 2018 (4.87% as on March 31, 2019). The slippages for the bank also improved to 1.83% for the nine months through fiscal 2020 compared 3.46% for fiscal 2018 (2.11% for fiscal 2019).
 
On account of the deterioration in the asset quality, earnings profile of the bank had been impacted with the bank reporting losses in the past 2 fiscals owing to the accelerated provisioning adopted by the bank. Amidst the accelerated provisioning the bank has adequately provided for the accounts which were under stress. Consequently, the CRISIL adjusted provisioning ratio for the bank increased to 55% as of March 31, 2019 as compared to 25% as of March 31, 2017. However, in the nine months ended December 31, 2020, the bank reported profit of Rs 72 crore compared to a loss of Rs 197 crore for the full fiscal 2019 (loss of Rs 97 crore for fiscal 2018). The improvement in the earnings profile is also reflected in the fact that the pre-provisioning profits of the banks too have increased to Rs 173.59 crores in the nine months of fiscal 2020 as against Rs 51.48 crores in the corresponding period in the previous fiscal. This has been supported by an improvement in the Net interest margin (NIM) owing to better cost of funds and improved yield on advances (average yield on portfolio  stood at 8.6% for the nine months ended December 31, 2019 against 7.9% for the corresponding period in the last fiscal). With the improvement in the asset quality metrics, credit costs too have subsequently improved, which also has supported the earnings profile. The credit costs for the bank stood at 0.5% for the nine months ended December 31, 2019 compared to 1.3% as on March 31, 2019 (1.1% as on March 31, 2018). With expectations of reduction in incremental slippages, increased focus on gold loan portfolio and stable deposit franchises, CRISIL believes that the earnings profile of the bank would improve over the medium term. 
 
The deposit base for the bank has remained stable and fairly sticky. While the overall deposits remained broadly flat from March 31, 2015 (Rs 14,474 crores) to  March 31, 2018 (Rs 14,691 crores), the same is on account of the bank looking at reducing the share of the bulk deposits and focus on garnering more retail and granular deposits. This has resulted in the CASA + retail term deposit ratio for the bank being comfortable at 95.5% as of March 31, 2019 on total deposits of Rs 15,124 crores. Being a community linked bank previously, it has created a brand name among NRIs (non-resident Indians) in the South region which has provided steady inflow and stability to its deposit base. The bank also benefits substantially from a sticky and large NRI deposit base which too has remained stable. Deposit renewal rate over the past five fiscals has remained at above 85%. Even in the past one month, wherein there has in general been a deposit outflow from some private sector banks, the deposits for CSB Bank have increased marginally reflecting the stickiness of the depositor base for this bank. The stability is also reflected in the fact that the bank has also reduced its term deposit rates which has helped in reducing the cost of funds and yet not yet faced any withdrawal pressure. For the nine months through fiscal 2020, cost of deposit for the bank improved and stood at 5.9%, compared to 7.9% in fiscal 2016 (5.8% for fiscal 2019, 6.1% for fiscal 2018, and 6.8% for fiscal 2017).
 
The bank maintains a comfortable liquidity. It runs a very conservative ALM (asset liability management) policy with no negative cumulative gaps in the ALM as on December 31, 2019. It had around 6.60% excess SLR (statutory liquidity ratio). As on December 31, 2019, liquidity coverage ratio for the bank stood at 256.94%.
 
Post the issues seen in the past, the bank has clearly outlined its growth focus areas and has also narrowed down on sectors for operations with gold loans being the preferred segment. The bank's scale of operation, as reflected in deposits and advances still remains small with Rs 15,241 crore and Rs 10,808 crore respectively, as on December 31,2019. The bank, as on December 31, 2019, accounted for a small share of around 0.1% of deposits and advances in the banking system. The bank has a network of 414 branches as on December 31, 2019 with majority being in Kerala.
 
The 21-day nationwide lockdown declared by the Government of India to contain the spread of the Novel Coronavirus (Covid-19) will have near-term impact on disbursements and collections of companies. While most of the measures are applicable till April 14, 2020, their revocation will be contingent on further directives from the Central government and the extent of spread of Covid-19. Any delay in return to normalcy will put pressure on collections and asset quality metrics. Additionally, any change in the behaviour of borrowers on payment discipline can affect delinquency levels. CRISIL will continue to monitor the situation closely for all its rated companies.

Analytical Approach

CRISIL has evaluated the standalone business and financial risk profile of CSB Bank.

Key Rating Drivers & Detailed Description
Strengths:
* Healthy capitalisation levels along with commitment of support from Fairfax, in case of exigency.
Over the past five years, CSB Bank has witnessed multiple challenges amid deteriorating asset quality metrics which had consequently eroded networth and capitalisation metrics. During fiscals 2014-18, the asset quality metrics peaked at 7.89%1 as on March 31, 2018 primarily owing to slippages from the SME (small and medium enterprises) portfolio. This had resulted in the bank reporting losses due to higher provisioning and consequent deterioration of capitalisation metrics, with CET 1 ratio dropping to 7.87% and overall capital adequacy ratio (CAR) at 8.33% against the regulatory requirement (overall CAR inclusive of CCB) of 10.785% as on March 31, 2018.
 
However, Fairfax, via its company, FIH Mauritius Investments Ltd, took over 51% stake in the bank in October 2018 by infusing around Rs 1,208 crore as primary equity. This capital came in three tranches: two tranches totalling Rs 720 crore in fiscal 2019 and the remaining Rs 488 crore in fiscal 2020. As a part of the approval from Reserve Bank of India (RBI) to allow Fairfax to have 51% stake in the bank, the bank was to list its shares. Eventually, the bank concluded its IPO in December 2019. Fairfax held around 49.74% as on December 31, 2019, and will have to reduce its stake to 15% over a period of 15 years as per the existing regulatory requirement. CRISIL believes CSB Bank's capital profile benefits from Fairfax's stance that it will extend support as and when required and RBI will not object to Fairfax's support in a distress situation. Further, the bank also has sufficient headroom to shore up the capital ratios by raising additional Tier 1 and Tier II debt capital. Currently, the CET 1 ratio at 22.34% as of December 31, 2019 constitutes the majority of the capital adequacy ratios for the bank with Tier 1 ratio at 22.34% and Tier II at 0.66% as on the same date. Fairfax, if required can also support the bank by investing in its Tier 1 and Tier II debt as well.
 
Capitalisation metrics are healthy with Tier 1 and overall CAR at 22.34% and 23.00%, respectively, as on December 31, 2019, against 7.87% and 8.33%, respectively, as on March 31, 2018. With substantial improvement in networth, the bank now has adequate cushion against asset-side risks with networth to net non-performing assets (NPA) of 9.5 times as on December 31, 2019 compared to 2.1 times as on March 31, 2018.
 
* Stable resource profile
The deposit base for the bank has remained stable and fairly sticky. While the overall deposits remained broadly flat from March 31, 2015 (Rs 14,474 crores) to  March 31, 2018 (Rs 14,691 crores), the same is on account of the bank looking at reducing the share of the bulk deposits and focus on garnering more retail and granular deposits. This has resulted in the CASA + retail term deposit ratio for the bank being comfortable at 95.5% as of March 31, 2019 on total deposits of Rs 15,124 crores. Being a community linked bank previously, it has created a brand name among NRI's (non-resident Indians) in the South region which has provided steady inflow and stability to its deposit base. The bank also benefits substantially from a sticky and large NRI deposit base which too has remained stable. Deposit renewal rate over the past five fiscals has remained at above 85%. Even in the past one month, wherein there has in general been a deposit outflow from some private sector banks, the deposits for CSB Bank have increased marginally reflecting the stickiness of the depositor base for this bank. The stability is also reflected in the fact that the bank has also reduced its term deposit rates which has helped in reducing the cost of funds and yet not yet faced any withdrawal pressure. For the nine months through fiscal 2020, cost of deposit for the bank improved and stood at 5.9%, compared to 7.9% in fiscal 2016 (5.8% for fiscal 2019, 6.1% for fiscal 2018, and 6.8% for fiscal 2017).  
 
* Experienced management
After significant deterioration in performance, the bank decided to change its management and appointed Mr. C VR Rajendran as the MD & CEO in November 2016. He has over 40 years of experience in the banking and finance sector and was previously associated with Corporation Bank, Andhra Bank and Bank of Maharashtra. He has also served as the chief executive of the Association of Mutual Funds in India. Since his appointment, the bank has initiated the cleanup of the book and recognised the accounts as NPA and adopted an accelerated provisioning policy. Along with Mr. Rajendran, other senior management experts were also appointed to lead different business verticals. Majority of the senior management has experience of more than 20 years in the banking domain. The bank has also started hiring mid- and low -level experienced staff for different verticals, thereby strengthening its entire team.
 
Weaknesses:
* Modest earnings profile amidst the significant recognition of NPAs
On account of the deterioration in the asset quality, earnings profile of the bank had been impacted with the bank reporting losses in the past 2 fiscals owing to the accelerated provisioning adopted by the bank. Amidst the accelerated provisioning the bank has adequately provided for the accounts which were under stress. Consequently, the CRISIL adjusted provisioning ratio for the bank increased to 55% as of March 31, 2019 as compared to 25% as of March 31, 2017.
 
However, in the nine months ended December 31, 2020 the bank reported profit of Rs 72 crore compared to a loss of Rs 197 crore for the full fiscal 2019 (loss of Rs 97 crore for fiscal 2018). The improvement in the earnings profile is also reflected in the fact that the pre-provisioning profit of the banks too has increased to Rs 173.59 crores in the nine months of fiscal 2020 as against Rs 51.48 crores the corresponding period in the previous fiscal.
 
This has been supported by an improvement in the Net interest margin (NIM) owing to better cost of funds and improved yield on advances (average yield on portfolio  stood at 8.6% for the nine months ended December 31, 2019 against 7.9% for the corresponding period in the last fiscal ). With the improvement in the asset quality metrics, credit costs too have subsequently improved, which also has supported the earnings profile. The credit costs for the bank stood at 0.5% for the nine months ended December 31, 2019 compared to 1.3% as on March 31, 2019 (1.1% as on March 31, 2018).
 
With expectations of reduction in incremental slippages, increased focus on gold loan portfolio and stable deposit franchises, CRISIL believes that the earnings profile of the bank would improve over the medium term.
 
* Modest asset quality
The bank had a change in the management with the appointment of the current managing director, Mr C VR Rajendran, in 2016 and other senior management team since 2014 onwards. The management team, post capital infusion, had cushion in the metrics to initiate the cleanup in the bank. In the past, the gross NPA (GNPA) metrics for the bank was mainly on account of deterioration in the SME book owing to demonetisation as well as a few fraud cases. However, the management has taken considerable steps in the cleanup of the portfolio. For the new SME book (that is the book generated post-2016), the GNPA levels are well controlled at sub 2%. Consequent to the efforts, the asset quality improved to 3.22% as on December 31, 2019, from 7.89% as on March 31, 2018 (4.87% as on March 31, 2019). The slippages for the bank also improved to 1.83% for the nine months through fiscal 2020 compared 3.46% for fiscal 2018 (2.11% for fiscal 2019).
 
* Modest scale of operations
Post the issues seen in the past, the bank has clearly outlined its growth focus areas and has also narrowed down on sectors for operations with gold loans being the preferred segment. The bank's scale of operation, as reflected in deposits and advances still remains small with Rs 15,241 crore and Rs 10,808 crore respectively, as on December 31,2019. The bank, as on December 31, 2019, accounted for a small share of around 0.1% of deposits and advances in the banking system. The bank has a network of 414 branches as on December 31, 2019 with majority being in Kerala.
Liquidity Strong

The bank runs a very conservative ALM policy with no negative cumulative gaps in the ALM as on December 31, 2019.  As on December 31, 2019, the bank had around 6.60% excess SLR. As on December 31, 2019, liquidity coverage ratio for the bank stood at 256.94%. The deposit base for the bank has also remained stable since January 1, 2020. Bank also has access to systemic sources of funds, such as the liquidity adjustment facility from RBI, access to the call money market, and refinance limits.

Rating Sensitivity factors
Downward factors
. Significant deterioration in asset quality evidenced by GNPAs increasing to beyond 5% and translating into pressure on earnings and capitalisation metrics.
. Any pressure on the deposit profile with deposit outflows.
About the Bank

CSB Bank (formerly The Catholic Syrian Bank Ltd) is an old private sector bank in India with a history of over 99 years and with strong base in Kerala along with significant presence in Tamil Nadu, Karnataka, and Maharashtra. The bank offers a wide range of products and services with particular focus on SME, corporate, retail, and NRI customers. The bank had 414 branches (excluding three service branches and two asset recovery branches) and 277 ATMs spread across 16 states and four Union Territories as on March 31, 2019.
 
In October 2018, the bank partnered with the Toronto-based Fairfax group, which infused around Rs.1208 crore for 51% stake. Fairfax held around 49.73% as on December 31, 2019, and will have to reduce its stake to 15% over 15 years as per the existing regulatory requirement.

1As per restated financials in the Draft Red Herring Prospectus.

Key Financial Indicators
As on / for the period ended December 31   2019 2018
Total assets Rs crore 17782 17737
Total income (net of interest expenses) Rs crore 570 410
Profit after tax Rs crore 72 -47
Gross NPA % 3.22 7.52
Overall capital adequacy ratio % 23.00 15.45
Return on assets % 0.6 -0.4

Any other information: Not applicable

Note on complexity levels of the rated instrument:
CRISIL complexity levels are assigned to various types of financial instruments. The CRISIL complexity levels are available on www.crisil.com/complexity-levels. Users are advised to refer to the CRISIL complexity levels for instruments that they consider for investment. Users may also call the Customer Service Helpdesk with queries on specific instruments.
Annexure - Details of Instrument(s)
ISIN Name of Instrument Date of Allotment Coupon
Rate (%)
Maturity Date Issue Size
(Rs. Cr)
Rating assigned 
with Outlook
NA Short Term Fixed Deposits NA NA NA 2000 CRISIL A1+
NA Certificate of Deposits NA NA 7 to 365 Days 2000 CRISIL A1+
Annexure - Rating History for last 3 Years
  Current 2020 (History) 2019  2018  2017  Start of 2017
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Certificate of Deposits  ST  2000.00  CRISIL A1+    --    --    --    --  -- 
Short Term Fixed Deposits  ST  2000.00  CRISIL A1+    --    --    --    --  -- 
All amounts are in Rs.Cr.
Links to related criteria
Rating Criteria for Finance Companies
CRISILs Criteria for rating short term debt

For further information contact:
Media Relations
Analytical Contacts
Customer Service Helpdesk
Saman Khan
Media Relations
CRISIL Limited
D: +91 22 3342 3895
B: +91 22 3342 3000
saman.khan@crisil.com

Naireen Ahmed
Media Relations
CRISIL Limited
D: +91 22 3342 1818
B: +91 22 3342 3000
naireen.ahmed@crisil.com

Krishnan Sitaraman
Senior Director - CRISIL Ratings
CRISIL Limited
D:+91 22 3342 8070
krishnan.sitaraman@crisil.com


Ajit Velonie
Director - CRISIL Ratings
CRISIL Limited
D:+91 22 4097 8209
ajit.velonie@crisil.com


Kunal Mehra
Rating Analyst - CRISIL Ratings
CRISIL Limited
D:+91 22 3342 3292
Kunal.Mehra@crisil.com
Timings: 10.00 am to 7.00 pm
Toll free Number:1800 267 1301

For a copy of Rationales / Rating Reports:
CRISILratingdesk@crisil.com
 
For Analytical queries:
ratingsinvestordesk@crisil.com


 

Note for Media:
This rating rationale is transmitted to you for the sole purpose of dissemination through your newspaper / magazine / agency. The rating rationale may be used by you in full or in part without changing the meaning or context thereof but with due credit to CRISIL. However, CRISIL alone has the sole right of distribution (whether directly or indirectly) of its rationales for consideration or otherwise through any media including websites, portals etc.


About CRISIL Limited

CRISIL is a leading agile and innovative, global analytics company driven by its mission of making markets function better. We are India’s foremost provider of ratings, data, research, analytics and solutions. A strong track record of growth, culture of innovation and global footprint sets us apart. We have delivered independent opinions, actionable insights, and efficient solutions to over 1,00,000 customers.
 
We are majority owned by S&P Global Inc., a leading provider of transparent and independent ratings, benchmarks, analytics and data to the capital and commodity markets worldwide.
 
For more information, visit www.crisil.com 


Connect with us: TWITTER | LINKEDIN | YOUTUBE | FACEBOOK

About CRISIL Ratings
CRISIL Ratings is part of CRISIL Limited (“CRISIL”). We pioneered the concept of credit rating in India in 1987. CRISIL is registered in India as a credit rating agency with the Securities and Exchange Board of India (“SEBI”). With a tradition of independence, analytical rigour and innovation, CRISIL sets the standards in the credit rating business. We rate the entire range of debt instruments, such as, bank loans, certificates of deposit, commercial paper, non-convertible / convertible / partially convertible bonds and debentures, perpetual bonds, bank hybrid capital instruments, asset-backed and mortgage-backed securities, partial guarantees and other structured debt instruments. We have rated over 24,500 large and mid-scale corporates and financial institutions. CRISIL has also instituted several innovations in India in the rating business, including rating municipal bonds, partially guaranteed instruments and microfinance institutions. We also pioneered a globally unique rating service for Micro, Small and Medium Enterprises (MSMEs) and significantly extended the accessibility to rating services to a wider market. Over 1,10,000 MSMEs have been rated by us.


CRISIL PRIVACY
 
CRISIL respects your privacy. We may use your contact information, such as your name, address, and email id to fulfil your request and service your account and to provide you with additional information from CRISIL.For further information on CRISIL’s privacy policy please visit www.crisil.com.


DISCLAIMER

This disclaimer forms part of and applies to each credit rating report and/or credit rating rationale that we provide (each a “Report”). For the avoidance of doubt, the term “Report” includes the information, ratings and other content forming part of the Report. The Report is intended for the jurisdiction of India only. This Report does not constitute an offer of services. Without limiting the generality of the foregoing, nothing in the Report is to be construed as CRISIL providing or intending to provide any services in jurisdictions where CRISIL does not have the necessary licenses and/or registration to carry out its business activities referred to above. Access or use of this Report does not create a client relationship between CRISIL and the user.

We are not aware that any user intends to rely on the Report or of the manner in which a user intends to use the Report. In preparing our Report we have not taken into consideration the objectives or particular needs of any particular user. It is made abundantly clear that the Report is not intended to and does not constitute an investment advice. The Report is not an offer to sell or an offer to purchase or subscribe for any investment in any securities, instruments, facilities or solicitation of any kind or otherwise enter into any deal or transaction with the entity to which the Report pertains. The Report should not be the sole or primary basis for any investment decision within the meaning of any law or regulation (including the laws and regulations applicable in the US).

Ratings from CRISIL Rating are statements of opinion as of the date they are expressed and not statements of fact or recommendations to purchase, hold, or sell any securities / instruments or to make any investment decisions. Any opinions expressed here are in good faith, are subject to change without notice, and are only current as of the stated date of their issue. CRISIL assumes no obligation to update its opinions following publication in any form or format although CRISIL may disseminate its opinions and analysis. CRISIL rating contained in the Report is not a substitute for the skill, judgment and experience of the user, its management, employees, advisors and/or clients when making investment or other business decisions. The recipients of the Report should rely on their own judgment and take their own professional advice before acting on the Report in any way.CRISIL or its associates may have other commercial transactions with the company/entity.

Neither CRISIL nor its affiliates, third party providers, as well as their directors, officers, shareholders, employees or agents (collectively, “CRISIL Parties”) guarantee the accuracy, completeness or adequacy of the Report, and no CRISIL Party shall have any liability for any errors, omissions, or interruptions therein, regardless of the cause, or for the results obtained from the use of any part of the Report. EACH CRISIL PARTY DISCLAIMS ANY AND ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, SUITABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE. In no event shall any CRISIL Party be liable to any party for any direct, indirect, incidental, exemplary, compensatory, punitive, special or consequential damages, costs, expenses, legal fees, or losses (including, without limitation, lost income or lost profits and opportunity costs) in connection with any use of any part of the Report even if advised of the possibility of such damages.

CRISIL Ratings may receive compensation for its ratings and certain credit-related analyses, normally from issuers or underwriters of the instruments, facilities, securities or from obligors. CRISIL’s public ratings and analysis as are required to be disclosed under the regulations of the Securities and Exchange Board of India (and other applicable regulations, if any) are made available on its web sites, www.crisil.com (free of charge). Reports with more detail and additional information may be available for subscription at a fee – more details about CRISIL ratings are available here: www.crisilratings.com.

CRISIL and its affiliates do not act as a fiduciary. While CRISIL has obtained information from sources it believes to be reliable, CRISIL does not perform an audit and undertakes no duty of due diligence or independent verification of any information it receives and / or relies in its Reports. CRISIL keeps certain activities of its business units separate from each other in order to preserve the independence and objectivity of the respective activity. As a result, certain business units of CRISIL may have information that is not available to other CRISIL business units. CRISIL has established policies and procedures to maintain the confidentiality of certain non-public information received in connection with each analytical process. CRISIL has in place a ratings code of conduct and policies for analytical firewalls and for managing conflict of interest. For details please refer to: https://www.crisil.com/en/home/our-businesses/ratings/regulatory-disclosures/highlighted-policies.html

CRISIL’s rating criteria are generally available without charge to the public on the CRISIL public web site, www.crisil.com. For latest rating information on any instrument of any company rated by CRISIL you may contact CRISIL RATING DESK at CRISILratingdesk@crisil.com, or at (0091) 1800 267 1301.

This Report should not be reproduced or redistributed to any other person or in any form without a prior written consent of CRISIL.

All rights reserved @ CRISIL