Rating Rationale
January 03, 2025 | Mumbai
CapFloat Financial Services Private limited
Rating reaffirmed at 'CRISIL A3+'
 
Rating Action
Rs.100 Crore Short Term Non Convertible DebentureCRISIL A3+ (Reaffirmed)
Rs.200 Crore Commercial PaperCRISIL A3+ (Reaffirmed)
Note: None of the Directors on Crisil Ratings Limited’s Board are members of rating committee and thus do not participate in discussion or assignment of any ratings. The Board of Directors also does not discuss any ratings at its meetings.
1 crore = 10 million
Refer to Annexure for Details of Instruments & Bank Facilities

Detailed Rationale

CRISIL Ratings has reaffirmed its 'CRISIL A3+' rating on Rs 200 crore commercial paper (CP) and Rs 100 crore short-term non-convertible debentures (NCDs) of CapFloat Financial Services Pvt Ltd (CapFloat; previously Zen Lefin Pvt Ltd).

 

The rating reflects adequate capital position and extensive experience of the management team of CapFloat. These strengths are partially offset by the company’s moderate profitability and asset quality.

 

On a standalone basis, the company turned profitable at a pre-provisioning level during fiscal 2024 on the back of operating efficiencies and the same continued over the first half of fiscal 2025. However, as credit costs remain elevated – overall profitability has remained modest, denoted by a net loss of Rs 26 crore for fiscal 2024 and Rs 91 crore for H1 2025.

 

Nonetheless, the financial risk profile remains supported by the company’s demonstrated track record of raising capital at regular intervals from marquee investors. Since inception, the company has raised around Rs 1315 crore while maintaining gearing ratio at low levels. On September 30, 2024, consolidated net worth stood at Rs 459 crore with gearing of 1.5 times against net worth of Rs 368 crore with gearing at 2.3 times as on March 31, 2024. On a standalone level, the company’s net worth was Rs 729 crore with a gearing of 0.8 times at the end of first half of fiscal 2025. Capital adequacy ratio of the company, on the same date, was also comfortable at 37.6% as compared to 26.4%, six months prior. The company plans to raise another round of capital in the next fiscal, which will further support its capital profile. Beyond the ability to raise external capital, the company’s ability to self-sustain its business growth through generation of adequate and stable internal accretions, will remain key monitorable.

 

The company continues with its asset-light business model that is based on a combination of on-book as well as off-book portfolio, with the latter being facilitated through co-lending partnerships, thereby reducing the requirement for growth capital. Assets under management (AUM) was Rs 2427 crore on March 31, 2024, which marks an annual growth of ~99%. However, the AUM declined marginally over H1 2025 to Rs 2,311 crore as on September 30, 2024, owing to the cautious growth strategy of slowing down disbursements in consideration of stress emerging across the unsecured segment.  Of the overall AUM, ~63% was the checkout finance book and the balance is personal loan. The company’s product strategy has evolved from a multiple product lender (SME and consumer finance) prior to 2019 to now entirely a consumer finance lender.

 

In consumer financing, the company primarily focuses on online checkout finance and personal loan, which is a cross-sell product. Traction in the consumer finance product has resulted in this portfolio increasing to Rs 2,310 crore as on September 30, 2024, from Rs 1,221 crore as on March 31, 2023. Of the consumer finance AUM, personal loan AUM stood at Rs 853 crore as on September 30, 2024 (Rs 685 crore as on March 31, 2023). Personal loan is one of the key focus areas for the company; given that it is a high margin product, it should support profitability metrics going forward.

Analytical Approach

CRISIL Ratings has combined the business and financial risk profiles of CapFloat and its subsidiary, Axio Digital Pvt Ltd [erstwhile Thumbworks Technologies Pvt Ltd (Walnut)], because the two entities have significant operational, financial and managerial integration.

 

Please refer Annexure - List of Entities Consolidated, which captures the list of entities considered and their analytical treatment of consolidation.

Key Rating Drivers & Detailed Description

Strengths:

  • Adequate capitalisation with a track record of raising capital from marquee investors: The company’s capital position is adequate for its scale of operations, backed by its demonstrated track record of raising capital from marquee investors, such as Lightrock, Ribbit Capital, Elevation Capital, Amazon, Sequoia Capital, Creation Investments and Aspada Investments. Since its inception, it has raised around Rs 1315 crore as capital, of which the latest was a tranche of Rs 166 crore that was raised in August 2024. The management plans to raise another round of equity in near to medium term, which will further support capitalisation levels.

 

At a consolidated level, reported networth and gearing stood at an estimated Rs 459 crore and 1.5 times, respectively, as on September 30, 2024 (Rs 368 crore and 2.3 times, respectively, as on March 31, 2024). On a steady-state basis, gearing is expected to remain below 3.5 times while overall capitalisation would remain adequate over the medium term, primarily supported by the proposed capital raise. In the long run, the company’s ability to sustain capitalisation through steady and adequate internal generations remains instrumental.

 

  • Extensive experience of the leadership and board of members: Having commenced operations in 2013, CapFloat benefits from the extensive experience of its co-founders and management team that have worked in the lending and allied financial businesses for around 15-20 years. The team has experience across the risk, credit, technology and operation segments.

 

The company was founded by Mr Gaurav Hinduja and Mr Sashank Rishyasringa. The founders are alumni of Stanford University and have diverse operating experience in India. They closely monitor the overall performance of the company and play active role in forming the key strategies of the company

 

The company also benefits from the experience of its investors. CapFloat has seven board members, three of whom have been nominated by key investors (Elevation Capital, LightRock india, Amazon). They provide guidance and support by connecting with global peers, bringing in partnerships, establishing best practices and enhancing governance standards. All of this should stand the company in good stead as it scales up its business hereon.

 

Weakness:

  • Moderate asset quality and profitability: CapFloat, being in its growth phase, is yet to break even. At a consolidated level, the company incurred an overall loss of Rs 18 crore on a total income of Rs 384 crore for fiscal 2024 against losses of Rs 138 crore on total income of Rs 250 crore in fiscal 2023. On a standalone basis, the company has started to generate an operational surplus, it reported a pre-provisioning profit of Rs 81 crore for fiscal 2024 whereas for the first half of fiscal 2025, pre-provisioning profit was Rs 24 crore. However, as overall credit costs were Rs 106 crore (4.4% on average managed assets [ 6.0% for fiscal 2023]) and Rs 117 crore (7.8%) for H1 2025, the company’s net loss was Rs 18 crore and Rs 75 crore for FY24 and H1 FY2025, respectively

 

In the first half of fiscal 2024, on a standalone basis, credit costs surged to 7.1% (annualised) from 4.0% (FY 2024) largely on account of base effect due to reduction in total managed assets from Rs 3,298 crore as on March 31, 2024 to Rs 3,183 crore on September 31, 2024. In terms of standalone asset quality, on book gross non-performing assets (NPAs) was rangebound at 3.3% (2.8% including write offs of Rs ~45 crore undertaken over trailing 12 months) as on March 31, 2024 when compared with 2.9% as on March 31, 2023. As on September 30, 2024, GNPA stood at 3.4%, which also factors in the effect of Rs ~38 crore of write off during the first half fiscal 2025. On September 30, 2024, 90+ days past due (dpd) of the consumer finance book was 3.0% as on September 30, 2024. Within consumer finance, 90+ days past due of online checkout finance stood at 3.3% as on September 30, 2024, and that of the personal loan portfolio was 2.5%. The moderation in reported asset quality metrics over H1 2025 stemmed from the ground level stress being observed across the unsecured sub-sector, particularly in the more vulnerable customer segments. . With a nominal proportion of the SME book outstanding, asset quality performance of the consumer finance book will determine the company’s overall asset quality. As the business scales, the ability of the company to control credit costs and bring in operating efficiency while scaling up the portfolio will be key to improving profitability over the medium term.

Liquidity: Adequate

Basis the asset liability management (ALM) statement dated on September 30, 2024, the company had positive cumulative mismatches in all the buckets till the following 1 year period. As an internal practice, the company maintains liquidity to meet up to one month’s repayments. On November 30, 2024, the company had liquidity in the form of unencumbered fixed deposits (FDs) and bank balance – aggregating to Rs ~116 crore and against this, repayments of Rs 180 crore were scheduled over the following 3 months.

Rating sensitivity factors

Upward factors

  • Improvement in the earnings profile, with the company reporting return on managed assets greater than zero on a sustained basis
  • Increase in scale of operations while improving asset quality

 

Downward factors

  • Deterioration in capitalisation metrics, with adjusted gearing increasing to above 4 times on a steady-state basis
  • Delay in improvement of the earnings profile, with the company reporting continuous losses

About the Company

CapFloat is a non-banking financial company (NBFC) registered with the Reserve Bank of India. It was founded in 2013 by Mr Sashank Rishyasringa (holding 6.5% as on September 30, 2024) and Mr Gaurav Hinduja (6.5%) after they graduated from Stanford Graduate School of Business. Since its inception, CapFloat has raised total capital of around Rs 1315 crore from marquee investors, such as Lightrock (holding 21.8% as on September 30, 2024), Elevation Capital (1.1%), Sequoia Capital (9.0%), Ribbit Capital (7.6%), Amazon (17.3%), Creation Investments (6.8%) and SOROS Economic Development Fund (3.5%); the remaining is with employees, angel investors and individuals. CapFloat rebranded its three product offerings under the name of CapFloat, Walnut and Walnut 369 as Axio in July 2022.

 

CapFloat is one of the first fintech NBFCs in India. It started operations in 2014 with a focus on the SME segment and diversified into the consumer finance segment in 2018. For this, it partnered with multiple merchants to as a go-to-market strategy to acquire customers for online checkout finance (Buy Now Pay Later, BNPL) product. As a part of its strategy to grow in the consumer finance industry, in September 2018, it acquired 60% stake in Walnut (now Axio), a personal finance app available on Android and iOS and used for personal loans.

 

CapFloat uses technology in its underwriting and risk management processes. The company has developed in-house models through which credit decisions are taken with minimal human intervention.

 

On a standalone level, CapFloat reported loss of Rs 91 crore on total income of Rs 155 crore for the first half of fiscal 2025. It reported loss of Rs 26 crore on total income of Rs 340 crore in fiscal 2024.

Key Financial Indicators

(consolidated)

As on/for the period ending

Unit

Sept-24

Mar-24

Mar-23

Total assets

Rs crore

1292

1336

1225

Total AUM (including off-book)

Rs crore

2311

2427

1221

Total on-book AUM

Rs crore

639

714

695

Total income

Rs crore

195

384

220

Net loss

Rs crore

-75

-18

138

90+ dpd on AUM

%

3.0

2.3

2.1

Gearing

Times

1.5

2.3

1.9

Return on assets

%

Negative

Negative

Negative

 

Key Financial Indicators : (standalone)

As on/for the period ending

Unit

Sep-24

Mar-24

Mar-23

Total assets

Rs crore

1511

1585

1504

Total income

Rs crore

155

340

230

Net loss

Rs crore

-91

-26

-70

Gearing

Times

0.8

1.3

1.1

Return on assets

%

Negative

Negative

Negative

Any other information: Not Applicable

Note on complexity levels of the rated instrument:
Crisil Ratings` complexity levels are assigned to various types of financial instruments and are included (where applicable) in the 'Annexure - Details of Instrument' in this Rating Rationale.

Crisil Ratings will disclose complexity level for all securities - including those that are yet to be placed - based on available information. The complexity level for instruments may be updated, where required, in the rating rationale published subsequent to the issuance of the instrument when details on such features are available.

For more details on the Crisil Ratings` complexity levels please visit www.crisilratings.com. Users may also call the Customer Service Helpdesk with queries on specific instruments.

Annexure - Details of Instrument(s)

ISIN Name Of Instrument Date Of Allotment Coupon Rate (%) Maturity Date Issue Size (Rs.Crore) Complexity Levels Rating Outstanding with Outlook
NA Commercial Paper NA NA 7-365 days 200.00 Simple CRISIL A3+
NA Short Term Non Convertible Debenture NA NA NA 100.00 Simple CRISIL A3+

Annexure – List of entities consolidated

Names of Entities Consolidated

Extent of Consolidation

Rationale for Consolidation

Axio Digital Private Limited (Erstwhile Thumbworks Technologies Pvt Ltd)

Full

Subsidiary

Annexure - Rating History for last 3 Years
  Current 2025 (History) 2024  2023  2022  Start of 2022
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Commercial Paper ST 200.0 CRISIL A3+   -- 04-01-24 CRISIL A3+ 04-01-23 CRISIL A3+ 07-01-22 CRISIL A3+ --
Short Term Non Convertible Debenture ST 100.0 CRISIL A3+   -- 04-01-24 CRISIL A3+ 04-01-23 CRISIL A3+ 07-01-22 CRISIL A3+ CRISIL A3+
All amounts are in Rs.Cr.
Criteria Details
Links to related criteria
Rating Criteria for Finance Companies
CRISILs Criteria for rating short term debt
CRISILs Criteria for Consolidation

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