Rating Rationale
June 02, 2023 | Mumbai
Coforge DPA Private Limited
Rating reaffirmed
 
Rating Action
Total Bank Loan Facilities RatedRs.10 Crore
Long Term RatingCRISIL AA/Stable (Reaffirmed)
Note: None of the Directors on CRISIL Ratings Limited’s Board are members of rating committee and thus do not participate in discussion or assignment of any ratings. The Board of Directors also does not discuss any ratings at its meetings.
1 crore = 10 million
Refer to Annexure for Details of Instruments & Bank Facilities

Detailed Rationale

CRISIL Ratings has reaffirmed its 'CRISIL AA/Stable' rating on the long-term bank facility of Coforge DPA Pvt Ltd (CDPL; erstwhile, NIIT Incessant Pvt Ltd).

 

The revenue of CDPL, a wholly owned subsidiary of Coforge Limited (Coforge; ‘CRISIL AA/Stable/CRISIL A1+), rose 28% in fiscal 2022 with higher order execution and strong demand for digital solutions. Also, despite moderating from 28% in fiscal 2021 due to increased employee costs, operating profitability remained healthy at 23% in fiscal 2022. Margin is expected to stabilise at 20-21% over the medium term as supply-side challenges ease. Operating efficiency will continue to be driven by synergies with Coforge Limited.

 

The rating reflects the parent stance of extending financial support to CDPL during exigency, healthy business risk profile driven by growing presence in digital services, strong operating profitability, and comfortable financial risk profile. These strengths are partially offset by modest scale of operations and exposure to intense competition in the banking, financial services, and insurance (BFSI) and retail verticals.

Analytical Approach

CRISIL Ratings has combined the business and financial risk profiles of CDPL, and its subsidiaries given their common business and management, and high operational similarities. CRISIL Ratings has applied its parent notch-up framework to factor in the extent of financial and managerial support available from Coforge, given its 100% shareholding and management control in CDPL, and the criticality of the subsidiary to the parent. CDPL will receive distress support from Coforge for timely debt servicing and for any large capital expenditure (capex).

 

Please refer Annexure - List of Entities Consolidated, which captures the list of entities considered and their analytical treatment of consolidation.

Key Rating Drivers & Detailed Description

Strengths

  • Growing presence in digital process automation driven by established market position of the parent: Being a part of Coforge has helped CDPL to establish itself in the digital process automation business, which has led to a strong growth rate of 32% in the four fiscals through 2022. This momentum will continue over the medium term, driven by cross-selling to Coforge clients. The software products of CDPL have been well-rated by industry analysts, which has helped to win high-value digital deals through Coforge.

 

  • Healthy operating profitability: CDPL is a leading player in offering niche digital solutions on the Appian and Pegasystems platforms, which are in greater demand and hence carry high operating profitability. Operations are almost fully integrated with Coforge in terms of front-end delivery, sales, and marketing teams. This provides additional cost synergies and impetus to pitch for larger deals at favourable realisations.

 

  • Comfortable financial risk profile: Total adjusted networth was large at Rs 297 crore and external long-term debt nil as on March 31, 2022; liquid surplus was adequate at Rs 73 crore. Cash accrual is expected at more than Rs 100 crore per annum over the medium term, driven by incremental opportunities through Coforge Limited. Financial risk profile, including liquidity, will continue to improve with increase in cash flow, small working capital requirement and moderate capex plans, which restrict reliance on external debt.

 

Weaknesses

  • Modest scale of operations: Despite robust ramp-up in operations in the past few fiscals, net operating revenue was around Rs 970 crore for fiscal 2022. A healthy scale is critical in the services industry as clients seek complete solutions and delivery capabilities from vendors. While being under the Coforge umbrella has its advantages for CDPL, the parent’s digital portfolio is small compared with global counterparts, which constrains the ability to undertake large, long-term contracts.

 

  • Exposure to intense competition in the BFSI and retail verticals: Majority of revenue is derived from the BFSI and retail verticals, rendering revenue growth volatile and susceptible to cyclicality in client spending. Furthermore, the IT products industry has several large global and Indian vendors. The competition is expected to intensify as clients rationalise their vendors with commoditisation of IT services across the globe.

Liquidity: Strong

Cash and equivalent stood at Rs 73 crore as on March 31, 2022. Overdraft bank limit of Rs 10 crore (which was partially utilised during the 12 months through April 2023) will be adequate to meet working capital requirement. The company is likely to incur capex or acquisitions of Rs 50 crore to upgrade infrastructure and expand delivery locations, which will be expected to be funded through healthy cash generation of about Rs 100 crore per annum over the medium term.

Outlook Stable

Business risk profile will benefit from the integrated operations with Coforge and presence in end-to-end digital service solutions. Financial risk profile will remain healthy over the medium term, driven by steady cash accrual, and moderate capex and working capital requirement. The parent will extend financial aid to meet any large, debt-funded acquisition or exigency.

Rating Sensitivity factors

Upward factors

  • Steady improvement in business risk profile with compound annual growth rate of more than 20% in revenue and operating margin sustaining above 25%, leading to significant and steady increase in cash accrual
  • Strengthening of financial risk profile (mainly networth), including liquidity

 

Downward factors

  • Sustained decline in revenue or fall in operating profitability to less than 18% because of subdued business or foreign exchange losses
  • Large, debt-funded capex or acquisition weakening gearing to above 1.0 time
  • Any revision in the ratings on Coforge may lead to a similar revision in the rating on CDPL.

About the Company

Incorporated in October 2007 as a promoter-driven company, CDPL is a leading vendor of a range of enterprise business process management and customer relationship management services, primarily operating on the Pega and Appian technology platforms. Based in Hyderabad with delivery centres in North America, Australia, Asia Pacific and EMEA (Europe, the Middle East and Africa), the company has about 1,500 employees. It has developed innovative go-to-market solutions by leveraging partnerships with leading platform providers such as Pegasystems, Appian, Outsystems and TRON.

 

CDPL has experience of over 250 successful customer implementations and a suite of Appian and Pega platforms productivity solutions across different verticals in the BFSI, government, manufacturing, retail, and travel sectors.

 

During 2015, NIIT Technologies acquired 51% stake and later increased it to 100% over the years. The company was renamed NIIT Incessant Pvt Ltd in 2019 and got its present name in 2021.

About the parent

Coforge is an IT company providing end-to-end software solutions and services. It was formerly known as NIIT Technologies Ltd and was incorporated in April 2003 when NIIT Ltd (NIIT) spun off its software solutions business (excluding knowledge solutions) into a separate legal entity. In May 2019, NIIT and the founders family members sold total stake of 30.2% in Coforge to Hulst BV (Hulst; affiliate of Baring Private Equity Asia). In August 2019, Hulst acquired 39.85% stake through an open offer, increasing its total stake in Coforge to 70.05%.

 

Coforge is a capability maturity model level 5 player in the software services industry. It is among the top 20 Indian software exporters. Prominent global customers include British Airways, the ING group, SEI Investments Company, Sabre Corporation and SITA. Over the years, Coforge has set up subsidiaries in the US, Singapore, Australia, the UK, Germany, and Thailand, mainly to market and mobilise projects for the software division. The company has business partnerships with large IT companies across the world.

 

On a consolidated basis, net profit was Rs 628 crore in the nine months ended December 31, 2022 (Rs 490 crore in the corresponding period previous fiscal), on revenue of Rs 5,845 crore (Rs 4,689 crore).

Key Financial Indicators (CRISIL Ratings-adjusted numbers)

Particulars

Unit

2022

2021

Revenue

Rs crore

970

758

Profit after tax (PAT)

Rs crore

166

150

PAT margin

%

17.1

19.8

Adjusted debt/adjusted networth

Times

0.05

0.00

Interest coverage

Times

66.70

99.00

Any other information: Not applicable

Note on complexity levels of the rated instrument:
CRISIL Ratings` complexity levels are assigned to various types of financial instruments and are included (where applicable) in the 'Annexure - Details of Instrument' in this Rating Rationale.

CRISIL Ratings will disclose complexity level for all securities - including those that are yet to be placed - based on available information. The complexity level for instruments may be updated, where required, in the rating rationale published subsequent to the issuance of the instrument when details on such features are available.

For more details on the CRISIL Ratings` complexity levels please visit www.crisilratings.com. Users may also call the Customer Service Helpdesk with queries on specific instruments.

Annexure - Details of Instrument(s)

ISIN

Name of instrument

Date of allotment

Coupon rate (%)

Maturity date

Issue size

(Rs crore)

Complexity level

Rating with outlook

NA

Working capital loan

NA

NA

NA

10.0

NA

CRISIL AA/Stable

Annexure – List of entities consolidated

Fully Consolidated entities Extent of consolidation Rationale for consolidation
Coforge DPA NA Inc. (erst. Incessant Technologies NA Inc) Full Common business and management, and high operational similarities 
Coforge DPA UK Ltd (erst. Incessant Technologies (UK) Ltd) Full Common business and management, and high operational similarities
Coforge DPA Australia Pty Ltd (erst. Incessant Technologies (Australia) Pty Ltd) Full Common business and management, and high operational similarities
Coforge DPA Pvt Ltd (erst. NIIT Incessant Pvt Ltd) Full Common business and management, and high operational similarities
Coforge BPM NA Inc (erst. Ruletek) Full Common business and management, and high operational similarities
Coforge Healthcare Digital Automation LLC Full Common business with high operational similarities and common management
Annexure - Rating History for last 3 Years
  Current 2023 (History) 2022  2021  2020  Start of 2020
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Fund Based Facilities LT 10.0 CRISIL AA/Stable   -- 30-03-22 CRISIL AA/Stable 15-04-21 CRISIL AA/Stable 24-03-20 CRISIL AA/Stable --
All amounts are in Rs.Cr.
Annexure - Details of Bank Lenders & Facilities
Facility Amount (Rs.Crore) Name of Lender Rating
Working Capital Loan 10 ICICI Bank Limited CRISIL AA/Stable

This Annexure has been updated on 02-Jun-23 in line with the lender-wise facility details as on 03-Mar-23 received from the rated entity

Criteria Details
Links to related criteria
CRISILs Approach to Financial Ratios
Rating criteria for manufaturing and service sector companies
CRISILs Bank Loan Ratings - process, scale and default recognition
Rating Criteria for Software Industry
Criteria for Notching up Stand Alone Ratings of Companies based on Parent Support
CRISILs Criteria for Consolidation

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