Rating Rationale
September 28, 2023 | Mumbai
Collabera Technologies Private Limited
Ratings reaffirmed at 'CRISIL A/Stable/CRISIL A1'
 
Rating Action
Total Bank Loan Facilities RatedRs.50.5 Crore
Long Term RatingCRISIL A/Stable (Reaffirmed)
Short Term RatingCRISIL A1 (Reaffirmed)
Note: None of the Directors on CRISIL Ratings Limited’s Board are members of rating committee and thus do not participate in discussion or assignment of any ratings. The Board of Directors also does not discuss any ratings at its meetings.
1 crore = 10 million
Refer to Annexure for Details of Instruments & Bank Facilities

Detailed Rationale

CRISIL Ratings has reaffirmed its ‘CRISIL A/Stable/CRISIL A1’ ratings to the bank facilities of Collabera Technologies Private Limited (CTPL; a part of the Collabera group).

    

The ratings reflect CTPL’s strong position in the IT staffing segment, improved profitability, and strong financial risk profile. These strengths are partially offset by sectoral risks and exposure to intense competition. The company has revamped the business model with focus on digital services wherein it provides end-to-end IT services to enterprise clients. Going forward, seamless transition of the business model will remain a key monitorable.

Analytical Approach

CRISIL Ratings has combined the business and financial risk profiles of CTPL and its operating subsidiaries, collectively referred to as Collabera, as they have strong business and financial linkages.

 

Loans from a related party (outstanding at Rs 54 crore as of March 31, 2023) have been treated as debt, as they are interest bearing.

 

Please refer Annexure - List of Entities Consolidated, which captures the list of entities considered and their analytical treatment of consolidation.

Key Rating Drivers & Detailed Description

Strengths:

Strong position in the IT staffing segment with improving profitability: 

Collabera is one of the largest players in providing specialised staffing and has gradually transitioned itself from pure staffing company to project-based IT services company. CTPL’s clientele over the years includes reputed organisations such as BNP Paribas, Goldman Sachs, IBM, Qualcomm, Infosys, HCL, Wipro, etc. Some of these corporations have established relationships with the group at a global level.

 

Now, the company is transitioning to offer Digital Engineering solutions wherein the Company will provide end-to-end IT solutions to enterprises. The company expects to leverage its strong client relationships built over the years to ramp up the digital solutions business. The business model of the company is undergoing material change due to the change in strategy. While the digital solutions business will require the company to build a resource base with enhanced skillsets, it may also affect the way the company is carrying its legacy business. Hence, seamless transition remains a key monitorable going forward.

 

The revenue has grown at a CAGR of 26% over the last five fiscals between fiscal 2019 to fiscal 2023 and by 20% in fiscal 2023 to ~Rs 1,500 crore on a consolidated basis. The growth was primarily driven by international business especially Philippines. The company is currently supported by an employee base of 2868 in India with an increase in revenue per employees over the years. It generates less than half of its revenue from India (42%) while remaining is majorly from Philippines (32%), Australia (4.5%), Singapore and Malaysia (7%), thus ensuring a diversified geographical reach. The revenue performance, however, is expected to report modest growth in the near term due to the change in business model.  

 

In fiscal 2023, the operating margin improved to ~10.5%, as against ~9.6% in the last fiscal. The improvement was backed by higher revenue from high margin project-based business. Going forward, the profitability is expected to improve further with higher revenue from the digital services business.

 

Strong financial risk profile: 

CTPL had nil long term debt as on March 31, 2023. Capital structure was healthy with adjusted gearing expected to remain below 0.5 times over the medium term. Debt protection metrics were comfortable too, with interest coverage and net cash accrual to total debt ratios expected over 30 times and over 1.0 times respectively over the medium term. Any sustained increase in debt will remain a key monitorable.

 

Weaknesses:

Exposure to sectoral concentration risk

With IT based staffing/ project contributing to 100% revenue, CTPL faces significant sectoral concentration risk. In comparison, few peers are well shielded from this risk, as they offer generalized staffing to a diversified end-user base. While a slowdown in the IT industry could negatively impact business, CTPL derives ~95% of total revenue from repeat customers, thus benefitting from replacement demand.

 

Exposure to intense competition

The company operates in two business segments, i.e., staffing, and digital engineering services. The company faces intense competition in both these industries. Intense competition from several domestic and overseas players exerts pricing pressure and keeps the overall staffing margin at an average level of around 5%. However, in the staffing industry, as CTPL operates in a niche segment, offering specialised (IT based) staffing for the clients, it earns a comparatively higher margin than its peers, which provide generalised staffing. The scale of operations remains relatively modest at Rs 1500 crores in fiscal 2023 as compared to other players in both the business models. Given the largely service-oriented nature of the IT business, most players face high attrition rates. Issues relating to workforce availability can also adversely impact the group's relationship with clients and therefore, its revenue flow.

 

The digital services business is also expected to face intense competition from established players and the ability of CTPL to build resources, generate repeat business and improve the scale significantly remain essential going forward.

Liquidity: Strong

Liquidity is marked by expected cash accrual of Rs 130-150 crore per annum over the medium term, against negligible long-term debt and no major capital expenditure plans. Unencumbered cash and equivalents stood at around Rs 479 crore as on March 31, 2023. CTPL’s fund-based limit was marginally utilised over the twelve months through August 2023.

Outlook: Stable

CRISIL Ratings believes that CTPL will continue to benefit from its established position in the IT staffing segment and strong financial risk profile.

Rating Sensitivity factors

Upward factors

* Stabilisation of the digital services business with sustained improvement in scale and market  position

* Sustained annual revenue growth of over 20% along with material improvement in operating margin

* Diversification into providing services to new end-user sectors

 

Downward factors

* Significant delay in stablisation of digital services business as reflected in decline in revenue or operating margin

* Any debt funded investment/acquisition, weakening the capital structure

* Decline in unencumbered cash to below Rs 75 crore or higher bank limit utilisation straining liquidity

About the Company

Established in 1998 by Mr Hiten Patel as GCI Technologies Asia Private Limited, CTPL offers staffing to IT, BFSI and healthcare industries. Gradually the company has transitioned towards project-based business segment.  The company has now focused on increasing presence in digital services business wherein it will provide IT solutions to enterprises. It had over 5,907 employees and consultants as of March 2023 globally. In fiscal 2014, the company started expanding its geographic reach. It now has subsidiaries and operations in various countries such as Philippines, Singapore, Malaysia, UK, Australia, Ireland, Poland, Romania, and New Zealand.

 

CTPL is 100% held by Collabera Holdings Inc. It also holds the flagship company of the Collabera group, Collabera LLC, USA, which offers IT staffing solutions and other allied services. Collabera LLC, USA was the first company of the Collabera group, founded in 1991, under the name of Global Consultants Inc, and taken over by Mr Hiten Patel in 1997. Collabera Holdings Inc, along with its subsidiaries, are referred to as the Collabera group.

Key Financial Indicators

Particulars  Unit  2023# 2022
Operating income Rs crore 1,500 1252
Profit after tax (PAT) Rs crore 108 85
PAT margin % 7.2 6.8
Adjusted debt / adjusted networth  Times  0.21 0.14
Interest coverage  Times  72.11 56.78

#Provisional financials

Any other information: Not applicable

Note on complexity levels of the rated instrument:
CRISIL Ratings` complexity levels are assigned to various types of financial instruments and are included (where applicable) in the 'Annexure - Details of Instrument' in this Rating Rationale.

CRISIL Ratings will disclose complexity level for all securities - including those that are yet to be placed - based on available information. The complexity level for instruments may be updated, where required, in the rating rationale published subsequent to the issuance of the instrument when details on such features are available.

For more details on the CRISIL Ratings` complexity levels please visit www.crisilratings.com. Users may also call the Customer Service Helpdesk with queries on specific instruments.

Annexure - Details of Instrument(s)

ISIN Name of instrument Date of
allotment
Coupon
rate (%)
Maturity
date
Issue size
(Rs crore)
Complexity 
levels
Rating assigned
with outlook
NA Bank Guarantee NA NA NA 2 NA CRISIL A1
NA Cash Credit# NA NA NA 10 NA CRISIL A/Stable
NA Cash Credit* NA NA NA 20 NA CRISIL A/Stable 
NA Loan Equivalent Risk Limits NA NA NA 0.5 NA CRISIL A/Stable
NA Overdraft Facility NA NA NA 6.75 NA CRISIL A1
NA Proposed Long Term Bank Loan Facility NA NA NA 11.25 NA CRISIL A/Stable

*Sub-limit of Rs. 15 crore for working capital demand loan (WCDL), Rs 5 crore for performance bank guarantee and Rs 5 crore for financial bank guarantee
#Fully Interchangeable with WCDL/FCDL; sublimit of Rs 5 crore for clean bill discounting

Annexure – List of entities consolidated

Names of Entities Consolidated Extent of Consolidation  Rationale for Consolidation 
Collabera Technologies Pvt Ltd  Full 100% subsidiary of CTPL with strong financial and business linkages
Collabera Technologies Pty. Ltd.
Collabera Search Pte. Ltd 
Collabera Technologies Pte Ltd
Collabera Sdn Bhd-Malaysia
Collabera Solutions Sdn. Bhd
Collabera Europe Ltd
Collabera Ireland Ltd
Collabera Poland Sp. Z.o.o.
Collabera Technologies S.R.L.
Collabera Technologies Pvt Ltd Inc – Philippines
Collabera Technologies Ltd- New Zealand
Annexure - Rating History for last 3 Years
  Current 2023 (History) 2022  2021  2020  Start of 2020
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Fund Based Facilities LT/ST 48.5 CRISIL A1 / CRISIL A/Stable   -- 30-06-22 CRISIL A1 / CRISIL A/Stable 09-09-21 CRISIL A1 / CRISIL A/Stable   -- --
      --   --   -- 15-04-21 CRISIL A1 / CRISIL A/Stable   -- --
Non-Fund Based Facilities ST 2.0 CRISIL A1   -- 30-06-22 CRISIL A1 09-09-21 CRISIL A1   -- --
      --   --   -- 15-04-21 CRISIL A1   -- --
All amounts are in Rs.Cr.
Annexure - Details of Bank Lenders & Facilities
Facility Amount (Rs.Crore) Name of Lender Rating
Bank Guarantee 2 Axis Bank Limited CRISIL A1
Cash Credit& 10 Axis Bank Limited CRISIL A/Stable
Cash Credit^ 20 ICICI Bank Limited CRISIL A/Stable
Loan Equivalent Risk Limits 0.5 Axis Bank Limited CRISIL A/Stable
Overdraft Facility 6.75 Bank of America N.A. CRISIL A1
Proposed Long Term Bank Loan Facility 11.25 Not Applicable CRISIL A/Stable
& - Fully Interchangeable with WCDL/FCDL; sublimit of Rs 5 crore for clean bill discounting
^ - Sub-limit of Rs. 15 crore for working capital demand loan (WCDL), Rs 5 crore for performance bank guarantee and Rs 5 crore for financial bank guarantee
Criteria Details
Links to related criteria
CRISILs Approach to Financial Ratios
Rating criteria for manufaturing and service sector companies
CRISILs Bank Loan Ratings - process, scale and default recognition
CRISILs Criteria for Consolidation
CRISILs Criteria for rating short term debt

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