Key Rating Drivers & Detailed Description
Strengths:
- Significant experience of promoters and senior management
The company’s founder, Mr Samir Bhatia, is a senior banking professional having over 30 years of experience in the financial sector and held senior leadership positions in institutions like Citibank, HDFC Bank, Barclays Bank and Equifax. He was a founding team member at HDFC Bank. Top management has extensive experience in handling various functions in similar businesses, including collections, backend operations, credit, and legal. The management is also focused on building good governance systems. It has an experienced board and has appointed reputed auditors.
Given their significant experience, the management has been focused on putting in place sound systems and risk management processes since an early stage itself. The Company has invested significantly in analytics capability, underwriting capabilities, data science, and risk analytics. This is especially important as the unsecured business loans market has inherent risk. Management has, therefore, put in place a completely in-house collections team with high focus on early bucket delinquencies and control on bounce rates. The operational risk aspect has been minimised through IT systems as all the deviation approvals and disbursals are automated and done through a centralised system.
CRISIL Ratings believes that the experience of the promoters and management will stand Digikredit in good stead as it scales up its portfolio.
- Healthy capitalisation metrics
The company has healthy capitalisation, supported by regular capital raising. It also has a comfortable leverage philosophy, with gearing not expected to cross 3 times over the next two years. The company has been able to raise capital of around Rs 193 crore since inception from private equity funds as well as promoters and high networth individuals (HNI) on a regular basis with the recent equity infusion taking place in March 2020 of Rs 110 crore. Consequently, networth was comfortable at around Rs 82 crore as on March 31, 2021, while adjusted gearing (including securitisation) was healthy at around 2.6 times. Digikredit is also in talks to raise around Rs 200-250 crore of equity capital this fiscal which would further enhance the capital position of the company. CRISIL Rating expects gearing to be maintained and supported by regular capital infusion. Furthermore, the company is also focussed on co-origination / business partnership models through tie-ups with banks and other NBFCs which will further strengthen the capital position of the company.
Weaknesses:
- Small scale of operations
The company began operations from fiscal 2016 as an online market place. From fiscal 2017, it entered the lending phase with loans being booked on partner books. After receiving the NBFC license in February 2018, Digikredit commenced on-book lending. Despite the economic environment, as on March 31, 2021, the assets under management (AUM) of the company stood at around Rs 455 crores, registering a growth of 19%. Previously, AUM grew at CAGR of 367% during fiscal 2018 to 2020. Given the business model of the company, around Rs 241 crores was on partner books with rest being on-book. Unsecured business loans continue to constitute bulk of the portfolio at around 86% with the rest being constituted by loans against property (LAP). The promoter’s background, an experienced management and relationships in the market, along with an ability to raise capital should help in scaling up of portfolio going forward. Digikredit had achieved pre-pandemic level of disbursements till the end of fiscal 2021, however, the same got impacted post that amidst second wave of Covid-19. Digikredit is expected to pick up its growth on expectation of economic rebound this fiscal and high usage of technology leading to very low turnaround time. Nevertheless, the same remains subject to macro-economic environment being favorable and hence, over the medium term, the company will remain a modest player in the overall financial ecosystem.
- Asset quality susceptible to risks inherent in unsecured business loans; loan book lacks seasoning
Digikredit’s asset quality is susceptible to risks associated with unsecured loans wherein the borrower credit profiles could be relatively weak. Amidst weak and challenging macro-economic environment, impact on the asset quality was visible as adjusted 90+ dpd (after adding back last 12 months write-offs) increased to 8.2% (6.6% after excluding portfolio with no risk-sharing clause with partners) as on Mar-21 as compared to 4.4% (3.1% after excluding portfolio with no risk-sharing clause with partners) as on Mar-20 at consolidated level including partner book. At the own book NBFC level as well, adjusted 90+ dpd (after including last 12 months write-offs) increased to 5.9% as on Mar-21 from 5.1% as on Mar-20. Digikredit has restructured around 4.9% (under both restructuring 1.0) of its portfolio till May-21 and is expected to restructure further under restructuring 2.0 till Sep-21.
Collection efficiency on a monthly basis after dropping to 20%[1] in May-20 due to imposition of nationwide lockdown, improved and remained stable at around 87%-88%1 in Q4 FY21. Digikredit over the last fiscal tightened its underwriting risk scorecards i.e. lending to only essential goods industries and reducing the maximum ticket size etc. It also enhanced its existing collection and risk management infrastructure by investing significantly in technology. Nevertheless, collection efficiencies dipped a bit amidst the second Covid-19 wave during April-May’21. However, with the reopening of the lockdowns, the collection efficiency for the company is expected to have improved in June. Having said that, the ability to sustainably improve the collection efficiency and hence manage asset quality especially amidst uncertain macro-economic environment will continue to be a key monitorable.
Furthermore, as Digikredit started its lending business from fiscal 2017, seasoning in the portfolio is limited. However, the company has put in adequate systems and processes in place to mitigate the potential asset quality challenges, by focusing on customer segments where there is an established track record of the customer in terms of credit history, vintage in running the business and stringent credit checks such as number of enquires in CIBIL etc. Digikredit keeps on enhancing its risk management systems on the basis of its past experience and external environment. Nevertheless, the company’s ability to contain delinquencies within manageable levels will need to be demonstrated over the medium term.
Given nascent stage of operations, earnings profile is currently constrained amid high operating costs given the low growth on account of pandemic impact and continuous significant investment on enhancing risk management & collections infrastructure and hiring of senior management professionals. Operating expenses have reduced in fiscal 2021 due to various cost saving measures taken by the company, however, the same remains high due to low growth. Operating costs are expected to reduce as the company achieves scale, and employee costs normalize. The central underwriting model and digital operations will also support operating leverage.
The earning profile remains vulnerable to high credit cost as well owing to vulnerable customer segment and aggressive provisioning policy as company writes-off loans at 180+ dpd. The same was witnessed in fiscal 2020 and fiscal 2021 wherein credit cost increased.
Consequently, the company reported a loss of Rs 49 crore in fiscal 2021 majorly contributed by credit cost of Rs 30 crore which was in turn high mostly due to pandemic impact.
Therefore, earnings profile hinges upon the ability to lower operating expenses and manage credit costs, hence the ability to do so will remain a key monitorable.
Additionally, as the portfolio scales up and gearing increases, ability to raise resources at competitive costs will also be a key monitorable.