Rating Rationale
January 20, 2020 | Mumbai
Larsen and Toubro Infotech Limited
Long-term rating upgraded to 'CRISIL AAA/Stable'; short-term rating reaffirmed
 
Rating Action
Total Bank Loan Facilities Rated Rs.900 Crore
Long Term Rating CRISIL AAA/Stable (Upgraded from 'CRISIL AA+/Positive')
Short Term Rating CRISIL A1+ (Reaffirmed)
1 crore = 10 million
Refer to annexure for Details of Instruments & Bank Facilities
Detailed Rationale

CRISIL has upgraded its rating on the long term bank facilities of Larsen and Toubro Infotech Limited (LTI) to 'CRISIL AAA/Stable' from 'CRISIL AA+/Positive' and reaffirmed its rating on short term bank facilities on at 'CRISIL A1+'.

The upgrade reflects the expected sustenance in healthy business performance supported by company's healthy deal pipeline, diversified service offering across multiple verticals and increasing share of digital revenues. LTI's performance in the first 9 months of fiscal 2020 was better than anticipated driven by strong growth in consumer packaged goods (CPG) retail & pharmaceutical segment (18% y-o-y growth), energy and utilities (22% y-o-y growth) and manufacturing (19% y-o-y growth); overall revenue grew at 13% y-o-y in the first 9 months of fiscal 2020 compared to the corresponding period of previous fiscal.  The company's profitability benefitted from improved operational efficiency and lower SG&A (expand) costs. Operating margin remained healthy at 18.5% in the first 9 months of fiscal 2020.

Revenue is expected to grow at a healthy 12-15% over the medium term. Operating profitability should benefit from efficiencies on account of improvement in employee utilization and balanced offshore component. Further, the company's financial profile continue to be strong, supported by healthy cash generating ability and a debt free balance sheet.

The upgrade also reflects increased strategic focus of the parent, Larsen and Toubro Ltd (L&T; rated 'CRISIL AAA/FAAA/Stable/CRISIL A1+') under the L&T Nxt initiative towards service based businesses such as information technology (IT), and financial services with the objective of reducing the dependence on capital intensive and low margin businesses. L&T is eyeing more than USD 1 billion revenue from its newly launched new-age technology platform L&T Nxt in the next five to seven years and LTTS is set to play a major role in this. Over the years, the contribution of service based business towards group's overall business, both in terms of revenue and profitability has also been improving. Over the next 5 years, services business is expected to contribute ~35% of the group's revenue compared to ~19% currently.

The ratings continue to reflect LTI's established market position in the banking, financial services, insurance, manufacturing and other segments like Energy and Process, Consumer Packaged Goods, Retail and Pharmaceuticals, and strong financial risk profile marked by a debt free balance sheet, healthy cash generating ability and robust liquidity. Furthermore, the company benefits from the expected support from its parent, and the strength of the L&T brand. These rating strengths are partially offset by customer and geographic concentration in revenue, and exposure to risks related to intense competition in the IT industry in India.

Analytical Approach

For arriving at the ratings, CRISIL has combined the business and financial risk profiles of LTI and its subsidiaries, held directly or indirectly, as all the companies have a common management and are in the same line of business. The ratings also factor in support expected from its parent. CRISIL believes that LTI will, in case of exigencies, receive necessary support from its parent, considering the strategic focus of the parent towards service based businesses

Please refer Annexure - List of entities consolidated, which captures the list of entities considered and their analytical treatment of consolidation.

Key Rating Drivers & Detailed Description
Strengths:
* Healthy business risk profile, supported by an established market position
The company has an established market position in key verticals and sound operating efficiency. Diversified service offerings such as Application Development Maintenance, Enterprise Solutions, Infrastructure Management Services, Testing, Analytics & Artificial Intelligence strengthens the business risk profile of the company.

Healthy deal pipeline and healthy share (41% in Q3-20 against 37.0% in Q3-19) of digital services in the revenue streams provides strong future growth visibility.

With the company growing faster in digital areas, and with addition of newer clients, dependence on the top 5, 10 and 20 clients has been reducing gradually over the past 4 years ' further benefiting business risk profile. The number of active clients has increased from 211 as on Dec 31, 2015 to 429 as on Dec 31, 2019 which has resulted in compound annual growth rate of 17% between FY15 and FY19.

In H1-20 the slower growth in BFS segment has been mitigated by better performance in energy and utilities and CPG Retail and Pharma segment. LTI has shown considerable growth in all the segments CPG Retail and Pharma, BFS, Insurance, energy and utilities, manufacturing and others. Geography wise, major growth contribution was from North America and India followed by Europe.

* Strong financial risk profile
The company has a strong financial risk profile marked by large net worth (Rs.4706 crore at September 30, 2019), healthy cash accruals, a debt free balance sheet and robust liquidity (over Rs.2000 crore at September 30, 2019). No large scale debt funded capital expenditures or acquisitions are expected over the medium term. All the capacity expansions of about Rs 150 ' Rs 200 cr are expected to be incurred through internal accruals. Since LTI has ample cash surpluses and there is minimum reliance on debt, the capital structure is expected to be healthy with nil gearing over the medium term.

* Support from parent, L&T
The IT services business has been becoming more critical to L&T group in recent years. As against the earlier stance of focusing more on infrastructure and capital intensive segments, the L&T group presently is focusing more on services business, which include financial service and IT service. The revision in strategy is also a fallout of lower than envisaged performance of infrastructure business and sustained growth in services business, which are asset light, have healthy growth potential, and offer high return on capital employed.

Over the years, the contribution of service business, both in terms of revenue and profitability has been improving. Additionally, L&T has also been leveraging the capabilities of the services businesses to grow its core business. L&T's new strategic initiative, L&T Nxt, also bodes well for the services business. L&T is eyeing more than USD 1 billion revenue from its newly launched new-age technology platform L&T Nxt in the next five to seven years and LTI is set to play a major role in this. The recent acquisition of Mindtree Ltd further signifies L&T's intent to become larger and more credible in the IT services business.

Further, being an L&T group company, LTI also benefits from the strong brand and domain expertise available within the group, resulting in better penetration and acceptability in the market. Treasury operations are supported by L&T Treasury, and critical treasury decisions are taken by the Treasury Committee which consists of members from the parent and LTI. Besides, both the parent, and LTI also have 5 common board members.
 
Weaknesses:
* Customer and geographical concentration in revenue
North America contributed 68% to the revenue, in fiscal 2019. Any regulatory changes in the region could have a significant impact on operations. Protectionist measures adopted by the US may also pose business challenge for the company as well as its peers. However, the same is an inherent feature of the most major companies in the IT industry as significant portion of revenues originate from US.
 
* Exposure to intense competition in the IT industry
The business environment for the IT industry continues to be challenging. Indian IT players will need to consistently scale up their operations, primarily due to intense competition among themselves and from multinational corporations that are expanding their offshore operations in India. The other challenges faced include maintaining an efficient cost structure, ensuring effective labour retention and utilization, and remaining responsive to the dynamic nature of the industry. As digital services are gaining traction more and more companies are intensifying their focus on digital technologies space resulting in increased competitive intensity. Given the increasing competition and the resultant pricing pressures, the ability provide differentiated services will remain extremely critical to maintain competitive advantage.
Liquidity Superior

Liquidity is robust, driven by expected cash accrual of around Rs 1,200-1500 crore per fiscal in fiscals 2020-22, and cash and marketable securities of Rs 2182 crore as on Sep 30, 2019. The company has remained debt-free for the past three fiscals and is expected to remain so due to no major debt-funded expansion plans over the medium term. Cash accruals should more than suffice to meet incremental working capital requirement and small ticket acquisitions.

Outlook: Stable

CRISIL believes LTI will maintain a healthy business risk profile over the medium term, supported by steady revenue growth and sound operating efficiency and the strength of the L&T brand. The financial risk profile is also expected to remain strong over this period due to healthy cash accrual, debt free balance sheet, and only moderate capital spending.

Rating Sensitivity factors
Downward factors
* Significant decline in revenues by over 10% and deterioration of operating margin to below 14%, adversely impacting cash flows
* Sizeable debt-funded acquisition, leading to material weakening of debt protection metrics and  liquidity
* Change in the strategic focus of parent L&T towards service-based businesses and/or deterioration in credit risk profile of the parent.
About the Company

LTI, headquartered in Mumbai, was incorporated in December 1996; the company is a subsidiary of L&T. LTI provides IT services, including Application, Development, Maintenance, Enterprise Solutions, Infrastructure Management Services, Testing, Analytics, AI & Cognitive and other services. In January 2014, the company transferred its product engineering services division to a group company, Larsen & Toubro Technology Services ('CRISIL AAA/Stable/CRISIL A1+').

LTI has offshore delivery centres in Mumbai, Pune, Bengaluru, and Chennai; global development centres in the US, Canada, Europe, South Africa, the Middle East, and Singapore; as well as various sales offices.

Key Financial Indicators
Particulars Units 2019 2018
Revenue Rs Cr 9469 7314
Profit after Tax (PAT) Rs Cr 1516 1112
PAT margin % 16.0 15.2
Adjusted Gearing Time - -
Interest Coverage Time 511.49 106.59
 
Key Financial Indicators - Year to date figures (9 months ended figures)
Particulars Units 9M-FY20 9M-FY19
Revenue Rs Cr 7867 6960
Profit after Tax (PAT) Rs Cr 1093 1137
PAT margin % 13.9 16.3
Adjusted Gearing Time - -
Interest Coverage* Time 28.3 210.5
*The fall in interest coverage ratio is mainly due to change in lease reporting (IND AS 116) wherein a part of lease payments are included into interest and depreciation expenses.

Any other information: Not applicable

Note on complexity levels of the rated instrument:
CRISIL complexity levels are assigned to various types of financial instruments. The CRISIL complexity levels are available on www.crisil.com/complexity-levels. Users are advised to refer to the CRISIL complexity levels for instruments that they consider for investment. Users may also call the Customer Service Helpdesk with queries on specific instruments.
Annexure - Details of Instrument(s)
ISIN Name of instrument Date of allotment Coupon rate(%) Maturity date Issue size (Rs.Cr) Rating assigned with  outlook
NA Bank Guarantee* NA NA NA 25.0 CRISIL A1+
NA Bank Guarantee** NA NA NA 50.0 CRISIL A1+
NA Bank Guarantee^ NA NA NA 50.0 CRISIL AAA/Stable
NA Bank Guarantee NA NA NA 263.0 CRISIL A1+
NA Packing Credit NA NA NA 175.0 CRISIL A1+
NA Packing Credit & NA NA NA 79.0 CRISIL A1+
NA Packing Credit^^ NA NA NA 32.0 CRISIL AAA/Stable
NA Packing Credit% NA NA NA 30.0 CRISIL A1+
NA Packing Credit@ NA NA NA 10.0 CRISIL AAA/Stable
NA Proposed Bank Guarantee NA NA NA 173.0 CRISIL A1+
NA Proposed Packing Credit NA NA NA 13.0 CRISIL A1+
&Rs 26 crore interchangeable with bank guarantee
*Interchangeable with packing credit up to Rs 25 crore
**Rs 25 Crore interchangeable with buyer's credit limit
^Fully interchangeable with cash credit/overdraft facility and buyer's credit limits
^^Interchangeable with cash credit/overdraft facility limits
%Rs 28 crore interchangeable with buyer's credit limit
@Overdraft Facility
 
Annexure - List of entities consolidated
Names of Entities Consolidated Extent of Consolidation Rationale for
Consolidation
Larsen & Toubro Infotech Canada Limited Full common management, similar line of business, business synergies, and common promoters
Larsen & Toubro Infotech GmbH Full common management, similar line of business, business synergies, and common promoters
Larsen & Toubro Infotech LLC Full common management, similar line of business, business synergies, and common promoters
L&T Infotech Financial Services Technologies Inc. Full common management, similar line of business, business synergies, and common promoters
Larsen And Toubro Infotech South Africa (Proprietary) Limited Full common management, similar line of business, business synergies, and common promoters
L&T Information Technology Services (Shanghai) Co. Ltd. Full common management, similar line of business, business synergies, and common promoters
L&T Information Technology Spain, Sociedad Limitada Full common management, similar line of business, business synergies, and common promoters
L&T Infotech S.de. RL. C.V Full common management, similar line of business, business synergies, and common promoters
Syncordls S.A. Full Wholly owned subsidiary
Syncordls Support Services S.A. Full Step down subsidiary
Syncordls limited, UK Full Step down subsidiary
Syncordis France, SARL Full Step down subsidiary
Syncordls Software Services India Private Limited Full Step down subsidiary
NIELSEN+ PARTNER UNTERNEHMENSBERATER GMBH Full Wholly owned subsidiary
Nielsen+ Partner Unternehmensberater AG Full Step down subsidiary
NIELSEN+ PARTNER PTE. LTD Full Step down subsidiary
NIELSEN + PARTNER S.A. Full Step down subsidiary
NIELSEN & PARTNER Pty Ltd Full Step down subsidiary
NIELSEN & PARTNER COMPANY LIMITED Full Step down subsidiary
Ruletronics Systems Private Limited Full Step down subsidiary
RULETRONICS LIMITED Full Step down subsidiary
RULETRONICS SYSTEMS INC. Full Wholly owned subsidiary
Lymbyc Solutions Private Limited Full Step down subsidiary
Lymbyc Solutions Inc Full Wholly owned subsidiary
Powerupcloud Technologies Private Limited (w.e.f. October 1, 2019) Full Wholly owned subsidiary
Annexure - Rating History for last 3 Years
  Current 2020 (History) 2019  2018  2017  Start of 2017
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Fund-based Bank Facilities  LT/ST  339.00  CRISIL AAA/Stable/ CRISIL A1+      26-04-19  CRISIL AA+/Positive/ CRISIL A1+  31-08-18  CRISIL AA+/Stable/ CRISIL A1+  31-07-17  CRISIL AA+/Stable/ CRISIL A1+  CRISIL AA+/Stable/ CRISIL A1+ 
Non Fund-based Bank Facilities  LT/ST  561.00  CRISIL AAA/Stable/ CRISIL A1+      26-04-19  CRISIL AA+/Positive/ CRISIL A1+  31-08-18  CRISIL AA+/Stable/ CRISIL A1+  31-07-17  CRISIL A1+  CRISIL A1+ 
All amounts are in Rs.Cr.
Annexure - Details of various bank facilities
Current facilities Previous facilities
Facility Amount (Rs.Crore) Rating Facility Amount (Rs.Crore) Rating
Bank Guarantee* 25 CRISIL A1+ Bank Guarantee* 25 CRISIL A1+
Bank Guarantee** 50 CRISIL A1+ Bank Guarantee** 50 CRISIL A1+
Bank Guarantee 263 CRISIL A1+ Bank Guarantee 263 CRISIL A1+
Bank Guarantee^ 50 CRISIL AAA/Stable Bank Guarantee^ 50 CRISIL AA+/Positive
Packing Credit 175 CRISIL A1+ Packing Credit 175 CRISIL A1+
Packing Credit& 79 CRISIL A1+ Packing Credit& 79 CRISIL A1+
Packing Credit% 30 CRISIL A1+ Packing Credit% 30 CRISIL A1+
Packing Credit^^ 32 CRISIL AAA/Stable Packing Credit^^ 32 CRISIL AA+/Positive
Packing Credit@ 10 CRISIL AAA/Stable Packing Credit@ 10 CRISIL AA+/Positive
Proposed Bank Guarantee 173 CRISIL A1+ Proposed Bank Guarantee 173 CRISIL A1+
Proposed Packing Credit 13 CRISIL A1+ Proposed Packing Credit 13 CRISIL A1+
Total 900 -- Total 900 --
&Rs 26 crore interchangeable with bank guarantee
*Interchangeable with packing credit up to Rs 25 crore
**Rs 25 Crore interchangeable with buyer's credit limit
^Fully interchangeable with cash credit/overdraft facility and buyer's credit limits
^^Interchangeable with cash credit/overdraft facility limits
%Rs 28 crore interchangeable with buyer's credit limit
@Overdraft Facility
Links to related criteria
CRISILs Approach to Financial Ratios
CRISILs Bank Loan Ratings - process, scale and default recognition
Rating criteria for manufaturing and service sector companies
Rating Criteria for Software Industry
CRISILs Criteria for Consolidation
Criteria for Notching up Stand Alone Ratings of Companies based on Parent Support

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