Rating Rationale
June 02, 2020 | Mumbai
R Systems International Limited
Ratings Reaffirmed
 
Rating Action
Total Bank Loan Facilities Rated Rs.38 Crore
Long Term Rating CRISIL A/Stable (Reaffirmed)
Short Term Rating CRISIL A1 (Reaffirmed)
1 crore = 10 million
Refer to annexure for Details of Instruments & Bank Facilities
Detailed Rationale

CRISIL has reaffirmed its 'CRISIL A/Stable/CRISIL A1' ratings on the bank facilities of R Systems International Limited (R Systems).
 
The ratings continue to reflect the company's moderate business and financial risk profiles supported by presence in diversified business verticals and customers, and healthy financial risk profile driven by negligible debt and healthy cash surplus. These strengths are partially offset by exposure to geographical concentration risk, and modest scale of operations.
 
In Calendar Year (CY) 2019, revenues grew 16% supported by new client acquisitions and shift towards digital contracts. Operating margin improved to 9.1% in CY 2019 from 8.5% in CY 2018 due to better employee utilisation rate, increasing share of digital business and benefit of rupee depreciation.
 
Following the lockdown announcement in March 2020, the company has successfully implemented Work from Home facility for all its employees with minimal impact on operations. Consequently, the first quarter of CY 2020 saw a modest 7% growth compared with the corresponding period last year despite the global lockdown. Operating margins were lower at declined to 8.1%  despite rupee depreciation, due to lower employee utilisation, annual salary raises and higher receivables provisioning done on a conservative basis.
 
In CY 2020, due to the impact of Covid-19 outbreak on businesses, clients are expected to defer their discretionary spends to conserve cash. Hence, the delay in acquiring new contracts could restrict growth for players in the IT industry including R Systems. However, given the long-term nature of contracts with existing clients and criticality of software services rendered to clients in verticals such as telecom, healthcare and Banking Financial Services and Insurance, the extent of decline in R Systems' revenues in CY20 will be limited. The pricing pressure from clients will however persist, which along with impact on revenues will reduce operating margin in CY 2020 despite optimisation of employee and selling costs. The governments of USA and Singapore, as part of financial stimulus packages to support businesses, are offering funds to companies to compensate a part of their employee expenses during lockdown. These funds, if received, will mitigate the impact on profitability in CY 2020.
 
Liquidity is strong with liquid funds of Rs 218 crore (equivalent of 5 months of employee costs) and Rs 20 crore of unutilised bank lines; these will be adequate to manage operations despite the temporary impact on cash inflows since the global lockdown.

Analytical Approach

CRISIL has combined the business and financial risk profiles of R Systems and its subsidiaries, which are an integral part of the company's business and are, therefore, critical to its credit risk profile. For arriving at the adjusted financials, CRISIL has amortised goodwill created upon the acquisition of IBIZCS group (Rs 7.64 crore) and Innovizant LLC (Rs 10.07 crore) in June 2015 and January 2019, respectively over a period of 5 years.
 
Please refer Annexure - List of entities consolidated, which captures the list of entities considered and their analytical treatment of consolidation.

Key Rating Drivers & Detailed Description
Strengths
* Healthy financial risk profile and liquidity
Adjusted networth was Rs 332 crore as on December 31, 2019 as compared with Rs 315 crore a year ago, with adequate liquid surplus of Rs 218 crore as on March 31, 2020 and moderate annual capital expenditure (capex) of Rs 10'12 crore. Debt protection metrics were also strong because of negligible debt of Rs 1.32 crore as on December 31, 2019.  Steady cash accrual and efficient working capital management should continue to enhance the financial risk profile and liquidity.

* Moderate business risk profile, supported by industry and customer diversity
The company has over 200 customers in about 40 countries across diversified verticals such as telecom, technology, healthcare and life science, finance and insurance and retail and e-commerce. Around 92% of the revenue was derived from IT services in fiscal 2019. Also, no customer accounts for more than 7% of overall revenue. Well-diversified industry and customer portfolios are expected to assure steady business growth.

Weaknesses
* High geographical concentration in revenue
Nearly 65% and 15% of the total turnover accrued from North America and Europe, respectively, in fiscal 2019. Reliance on these markets (combined) has been high at over 70% since 2006. This exposes the company to economic downturns or change in government policies in these regions.

* Modest scale of operations and profitability
Though the company has been in the business for over 2 decades and has been making small acquisitions since 2002, it has only gradually ramped up operations compared with peers. Revenue growth however improved in CY 2019 driven by new client acquisitions and a shift towards digital contracts. Operating margin too improved to 9.1% in CY 2019 from 8.5% in 2018 due to better employee utilisation, increasing digital business and rupee depreciation. However, the Covid-19 induced challenges will impact revenue growth and profitability in CY 2020.
Liquidity Strong

Liquidity is strong driven by adequate cash surplus of Rs 218 crore as on March 31, 2020. The fund-based limit of Rs 20 crore remained mostly unutilised. Cash accrual is expected at around Rs 45 crore in  CY 2020 and over Rs 50 crore per annum over the medium term, against negligible maturing debt of Rs 51 lakh in CY 2020. Liquidity is sufficient to cover working capital requirement, repayment obligations and modest capex requirement.

Outlook: Stable

CRISIL believes R Systems will maintain a healthy financial risk profile over the medium term, supported by negligible debt, high liquid surplus, and conservative financial policies despite some near term headwinds, including due to Covid-19 pandemic.

Rating Sensitivity Factors
Upward Factors
* Maintaining diversification in revenue profile, with revenue increasingrising at a compound annual growth rate of more than 20% and operating margin of more than 15%, leading to significant and sustained increase in cash accrual.
* Further strengthening of financial risk profile and liquidity

Downward Factors
* Significantly weak operating performance due to a sustained decline in revenue or profitability to less than 4% owing to subdued business or foreign exchange losses
* Large, debt-funded capex or acquisition.

About the Company

R Systems was promoted in 1993 by Mr Satinder Singh Rekhi as a private-limited company. It was reconstituted as a public-limited company in April 2000 and came out with its initial public offering in 2006. As on March, 2020, the promoter and promoter-group companies held 52% of the company's equity shares.
 
R Systems is a leading provider of technology, artificial intelligence, analytics and knowledge services. It partners with customers to enable or elevate their digital transformation with diversified digital offerings including product engineering, cloud enablement, quality assurance testing and digital platforms and solutions.
 
R Systems offers services and solutions across telecom, technology, healthcare and life science, finance and insurance and retail and e-commerce. It has 16 development and service centres to serve customers in North America, Europe and the Far East. Around 80% of revenue comes from North America and Europe.
 
For the three months through March 2020, R Systems reported net profit of Rs 9.5 crore on net sales of Rs 209.2 crore, as against Rs 12.4 crore and Rs 196.2 crore, respectively, for the corresponding period last year.

Key Financial Indicators
As on December 31 Unit 2019* 2018*
Revenue Rs crore 810 701
Profit After Tax (PAT) Rs crore 55 50
PAT Margin % 6.7 7.1
Adjusted debt/adjusted networth Times 0.02 0.01
Interest coverage Times 51.00 223.54
*Company follows calendar year

Any other information: Not applicable

Note on complexity levels of the rated instrument:
CRISIL complexity levels are assigned to various types of financial instruments. The CRISIL complexity levels are available on www.crisil.com/complexity-levels. Users are advised to refer to the CRISIL complexity levels for instruments that they consider for investment. Users may also call the Customer Service Helpdesk with queries on specific instruments.
Annexure - Details of Instrument(s)
ISIN Name of instrument Date of allotment Coupon rate (%) Maturity date Issue size (Rs.Crore) Rating assigned with outlook
NA Cash Credit* NA NA NA 20.0 CRISIL A/Stable
NA Loan Equivalent Risk Limits NA NA NA 18.0 CRISIL A1
*Interchangeable with Letter of Credit, Export Packing Credit (EPC), Pre Shipment credit in Foreign currency (PCFC) and Pre shipment credit (PSC)
 
Annexure - List of Entities Consolidated
Names of entities consolidated Extent of consolidation Rationale for consolidation
Computaris International Ltd Full Co Subsidiary
Computaris Malaysia Sdn Bhd Full Co Subsidiary
Computaris Philippines Pte Ltd Inc. Full Co Subsidiary
Computaris Polska sp zo.o. Full Co Subsidiary
Computaris Romania SRL Full Co Subsidiary
Computaris Suisse Sarl (incorporated w.e.f. April 27, 2018) Full Co Subsidiary
ECnet (Hong Kong) Ltd Full Co Subsidiary
ECnet (M) Sdn. Bhd Full Co Subsidiary
ECnet (Shanghai) Co Ltd Full Co Subsidiary
ECnet Kabushiki Kaisha Full Co Subsidiary
ECnet Ltd Full Co Subsidiary
ECnet Systems (Thailand) Co Ltd Full Co Subsidiary
ECnet, Inc (Liquidated on January 28, 2019) Full Co Subsidiary
IBIZ Consultancy Services India Pvt Ltd Full Co Subsidiary
IBIZ Consulting Pte. Ltd. Full Co Subsidiary
IBIZ Consulting Services (Shanghai) Co Ltd Full Co Subsidiary
IBIZ Consulting Services Ltd Full Co Subsidiary
IBIZ Consulting Services Pte Ltd Full Co Subsidiary
IBIZ Consulting Services Sdn Bhd Full Co Subsidiary
IBIZ Consulting (Thailand) Co. Ltd.
(incorporated w.e.f. June 21, 2019)
Full Co Subsidiary
Innovizant LLC Full Co Subsidiary
ICS Computaris International Srl Full Co Subsidiary
PT IBIZCS Indonesia Full Co Subsidiary
R Systems (Singapore) Pte Ltd Full Co Subsidiary
R Systems Technologies Ltd Full Co Subsidiary
R Systems, Inc Full Co Subsidiary
RSYS Technologies Ltd Full Co Subsidiary
Annexure - Rating History for last 3 Years
  Current 2020 (History) 2019  2018  2017  Start of 2017
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Fund-based Bank Facilities  LT/ST  38.00  CRISIL A/Stable/ CRISIL A1      28-11-19  CRISIL A/Stable/ CRISIL A1  20-09-18  CRISIL A/Stable/ CRISIL A1  09-10-17  CRISIL A/Stable/ CRISIL A1  CRISIL A/Stable/ CRISIL A1 
                    31-08-17  CRISIL A/Stable/ CRISIL A1   
All amounts are in Rs.Cr.
Annexure - Details of various bank facilities
Current facilities Previous facilities
Facility Amount (Rs.Crore) Rating Facility Amount (Rs.Crore) Rating
Cash Credit* 20 CRISIL A/Stable Cash Credit* 20 CRISIL A/Stable
Loan Equivalent Risk Limits 18 CRISIL A1 Loan Equivalent Risk Limits 18 CRISIL A1
Total 38 -- Total 38 --
*Interchangeable with Letter of Credit, Export Packing Credit (EPC), Pre Shipment credit in Foreign currency (PCFC) and Pre shipment credit (PSC)
Links to related criteria
CRISILs Approach to Financial Ratios
CRISILs Bank Loan Ratings - process, scale and default recognition
Rating criteria for manufaturing and service sector companies
Rating Criteria for Software Industry
CRISILs Criteria for Consolidation
CRISILs Criteria for rating short term debt

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