Rating Rationale
October 13, 2020 | Mumbai
SOTC Travel Limited
Long term rating downgraded to 'CRISIL A+/Negative' 
 
Rating Action
Total Bank Loan Facilities Rated Rs.54 Crore
Long Term Rating CRISIL A+/Negative (Downgraded from 'CRISIL AA-/Negative')
Short Term Rating CRISIL A1 (Reassigned)
1 crore = 10 million
Refer to annexure for Details of Instruments & Bank Facilities
Detailed Rationale

CRISIL has downgraded its rating on the long-term bank facility of SOTC Travel Limited (SOTC) to 'CRISIL A+/Negative' from 'CRISIL AA-/Negative'. Further, CRISIL has assigned rating of 'CRISIL A1' on short term bank facility of SOTC.
 
The rating action reflects a corresponding downgrade in CRISIL's ratings on SOTC's parent, Thomas Cook (India) Ltd (TCIL; 'CRISIL A+/CCR A+/Negative/CRISIL A1').
 
The downgrade reflects weakening of the business and financial risk profiles of TCIL and the Thomas Cook group on account of the adverse impact of the Covid-19 pandemic on the travel and tourism industry. Continued travel restrictions and negative customer sentiments as a result of the pandemic have severely impacted leisure and corporate travel along with foreign exchange (forex) business. This is expected to lead to operating losses in the current fiscal and substantially reduce the net free cash.
 
The rating of SOTC continues to factor in the support derived by SOTC from TCIL, India's leading integrated travel and travel-related financial services company; TCIL's strong market position and the extensive experience of the management; and a comfortable capital structure because of limited debt. These strengths are partially offset by weak profitability and susceptibility to competition and external events. Moreover, the company remains exposed to risks related to the Thomas Cook group's strategy of growth through acquisitions.

Analytical Approach

For arriving at the rating, CRISIL has applied its parent notch-up framework to factor in the extent of financial and managerial support available to SOTC from TCIL. Preference shares allotted to SOTC as a part of the scheme of arrangement have been treated as equity, as the shares were held by Travel Corporation India Ltd (TCI) and the management intends to convert them into equity. Moreover, on conclusion of the restructuring scheme, they are being held directly by TCIL.

Key Rating Drivers & Detailed Description
Strengths
* Strong operational, managerial and financial support from the Thomas Cook group
Following the scheme of arrangement between TCIL and SOTC, the inbound business has been consolidated under TCI, and SOTC's operations include outbound leisure, business and domestic travel. A similar business is also housed under TCIL under the retail brand, Thomas Cook. SOTC's operations, including treasury, are closely integrated with TCIL. TCIL has provided guarantees to SOTC's debt. The company regularly receives management support from TCIL. Also, sharing of common backend operations, office space and joint vendor negotiations should benefit operating efficiency. SOTC will continue to play a central role in the Thomas Cook group's growth strategy in the travel segment.
 
* Healthy market position and extensive experience of the management
SOTC has presence of around seven decades in the travel sector in India and has been a pioneer in the development of organised leisure travel in the outbound and domestic divisions. Customer focus, innovative packages and operational excellence, supported by a strong management, have made the company one of the leading travel and tourism players. SOTC's footprint currently extends across India, backed by a strong partner network, with 23 branches, 90 franchises, 48 preferred sales agents and 12 general sales agents. The managing director, Mr Vishal Suri, has nearly 14 years of experience in the travel business.
 
* Comfortable capital structure
Capital structure remains comfortable because of adequate networth (including preference share of about Rs 86 crore as equity) and low debt of Rs 36 crore as on March 31, 2020. As on March 31, 2020, adjusted gearing (ratio of adjusted debt to adjusted networth) was low at 0.4 time (0.3 time as on March 31, 2019). Furthermore, outstanding bank termdebt has been repaid by SOTC, and there was no long-term debt as on June 30, 2020. Healthy liquidity in the form of cash and equivalents (including current investments in mutual funds) of Rs 69 crore as on March 31, 2020, supported by customer advances and the absence of term debt, aids the financial risk profile.
 
Weaknesses
* Weak operating profitability and susceptibility to geopolitical risks and competition
Low fixed-asset requirement and limited technology barriers result in high completion in the tours and travel industry, constraining the pricing power of industry players. This, coupled with a relatively smaller scale of operations than the parent, results in low operating margin and, thereby, weak profitability (earnings before interest, taxes, depreciation and amortisation breakeven in fiscal 2020 against operating losses in fiscal 2019) for SOTC. Moreover, operations remain exposed to external events and geopolitical risks. The global travel industry has been severely impacted since January 2020 on account of reduced travel amid the pandemic. Prolonged travel restrictions coupled with continued travel aversion among customers could further impact SOTC and would, thereby, remain a key monitorable.
 
The group's competitive position may improve in the medium term due to the impact of the pandemic on weaker players. However, competition from organised and unorganised players including online ones, along with slowdown in the travel segment globally, may continue to constrain pricing power and profitability.
 
* Risks related to growth strategy through acquisitions
Over the years, the parent has grown organically as well as inorganically. SOTC is one of the vehicles for TCIL for travel-related acquisitions. While financial support from the parent is expected for all major acquisitions, the strategy of growth through acquisitions could materially alter credit profiles if there is slower-than-expected ramp-up of acquired businesses and, therefore, remains a key rating sensitivity factor.
Liquidity Strong

Liquidity remains healthy, with cash and equivalents of Rs 69 crore as on March 31, 2020. As on March 31, 2020, outstanding term loans stood at Rs 9 crore, which were repaid as on June 30, 2020. Need-based support from the parent will continue to support liquidity.

Outlook: Negative

The outlook is based on CRISIL's rating outlook on TCIL's debt instruments and bank facilities.
 
Rating sensitivity factors
Upward factors
* Change in the credit profile of the parent resulting in an upgrade in the rating by one notch
 
Downward factors
* Weakening in the credit risk profile of the parent, resulting in a downgrade in its rating by one notch
* Slower-than-expected ramp-up in revenue and profitability leading to reduction in liquidity
* Weakening of the capital structure because of large, debt-funded capital expenditure or acquisitions

About the Company

SOTC is a leading travel and tourism company that is active across various travel segments, including leisure, incentive and business travel.

TCIL acquired SOTC Travel Services Pvt Ltd [formerly, Kuoni Travel (India) Pvt Ltd] in December 2015. Pursuant to the order of the National Company Law Tribunal, the outbound business division of SOTC Travel Services Pvt Ltd was transferred to SOTC, and the residual, which includes the leisure inbound business division, was thereafter amalgamated with TCI. This scheme became effective from June 1, 2017.

Key Financial Indicators
Particulars Unit 2020 2019
Revenue Rs crore 1181 1257
Profit after tax (PAT) Rs crore -9 -11
PAT margin % Negative Negative
Adjusted debt/Adjusted networth Times 0.41 0.29
Interest coverage Times Negative Negative
* The numbers reflect analytical adjustments made by CRISIL Ratings.

Any other information: Not applicable

Note on complexity levels of the rated instrument:
CRISIL complexity levels are assigned to various types of financial instruments and are included (where applicable) in the Annexure -- Details of Instrument in this Rating Rationale. For more details on the CRISIL complexity levels, please visit www.crisil.com/complexity-levels.
Annexure - Details of Instrument(s)
ISIN Name of instrument Date of allotment Coupon rate (%) Maturity date Issue size (Rs crore) Complexity Level Rating assigned with outlook
NA Overdraft* NA NA NA 30 NA CRISIL A+/Negative
NA Overdraft NA NA NA 2.5 NA CRISIL A+/Negative
NA Letter of credit^ NA NA NA 21.5 NA CRISIL A1
* Fully interchangeable with bank guarantee (BG), letter of credit (LC) and working capital demand loan (WCDL)
^ Fully interchangeable with bank guarantee (BG)
Annexure - Rating History for last 3 Years
  Current 2020 (History) 2019  2018  2017  Start of 2017
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Fund-based Bank Facilities  LT/ST  32.50  CRISIL A+/Negative  27-03-20  CRISIL AA-/Negative  21-01-19  CRISIL AA-/Stable  27-07-18  CRISIL AA-/Watch Developing  04-10-17  CRISIL AA-/Stable  -- 
                03-05-18  CRISIL AA-/Watch Developing       
Non Fund-based Bank Facilities  LT/ST  21.50  CRISIL A1    --    --    --    --  -- 
All amounts are in Rs.Cr.
Annexure - Details of various bank facilities
Current facilities Previous facilities
Facility Amount (Rs.Crore) Rating Facility Amount (Rs.Crore) Rating
Letter of Credit^ 21.5 CRISIL A1 Term Loan 54 CRISIL AA-/Negative
Overdraft 30 CRISIL A+/Negative -- 0 --
Overdraft 2.5 CRISIL A+/Negative -- 0 --
Total 54 -- Total 54 --
* Fully interchangeable with bank guarantee (BG), letter of credit (LC) and working capital demand loan (WCDL)
^ Fully interchangeable with bank guarantee (BG)
Links to related criteria
CRISILs Approach to Financial Ratios
CRISILs Bank Loan Ratings - process, scale and default recognition
Rating criteria for manufaturing and service sector companies
Criteria for Notching up Stand Alone Ratings of Companies based on Parent Support

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