Rating Rationale
October 12, 2020 | Mumbai
Security and Intelligence Services (India) Limited
Suspension revoked; 'CRISIL AA-/Stable/CRISIL A1+' assigned to bank debt
 
Rating Action
Total Bank Loan Facilities Rated Rs.799 Crore
Long Term Rating CRISIL AA-/Stable (Assigned; Suspension Revoked)
Short Term Rating CRISIL A1+ (Assigned; Suspension Revoked)
1 crore = 10 million
Refer to annexure for Details of Instruments & Bank Facilities
Detailed Rationale

CRISIL has assigned its 'CRISIL AA-/Stable/CRISIL A1+' ratings to the bank facilities of Security and Intelligence Services (India) Limited (SIS India). CRISIL had earlier suspended the ratings on December 20, 2012, as SIS India had not provided information for the rating review. The company has now shared the requisite information enabling CRISIL to assign its rating.
 
The rating reflects the healthy business risk profile of SIS India and its subsidiaries (collectively called as the SIS group), marked by established market position in the Indian and overseas security services markets, diversified service offerings, end-user and customer base. The rating also benefits from the healthy operating efficiency supported by strong manpower sourcing capabilities, stable operating profitability and longstanding experience of promoters in the security services sector.
 
The ratings also factor in the group's comfortable financial risk profile, backed by healthy debt protection metrics and capital structure despite debt-funded acquisitions undertaken. These strengths are partially offset by exposure to intense competition in a fragmented industry and moderately large working capital requirement.
 
Revenue growth is expected to moderate to mid-single digits in fiscal 2021, compared to over 19% level in the past five fiscals while operating profitability is likely to remain stable at 5-6%, due to cost rationalization measures adopted by the company, and increasing focus on the more profitable facility management services business. Despite the Covid-19-induced lockdown impacting operations during the first quarter of fiscal 2021, the group was able to post revenue of about Rs 2,177 crore in first quarter, an 8% hike over the corresponding period in the previous fiscal. This is due to the essential nature of services offered by the group.

Revenue has increased at a compound annual growth rate (CAGR) of 19% during the five fiscals through 2020, aided by healthy organic and inorganic growth. Operating leverage in the India business, increasing margin profile of the international business and newly incubated companies turning profitable have led to strong margin upside, from 5.1% in FY19 to 6.1% in H1FY21. Cash generation has been steadily improving, reaching around Rs 300 crore in fiscal 2020 from Rs 82 crore in fiscal 2015.

The group has done sizeable acquisitions over the past five fiscals, which along with increasing working capital requirement with scale has led to consolidated debt more than doubled over last 5 fiscals ended 2020 however gross debt/EBITDA levels has improved during the same period . Going ahead, the group has sizeable outflow of Rs 388 crore in fiscal 2021 and Rs 47 crore in fiscal 2022 for purchase of incremental stake in some of its acquired entities, which is expected to be funded internally.
 
However, the group is not expected to make material acquisitions in the near term. Given surplus cash available with the group, and healthy annual cash accrual, gross debt/ earnings before interest, taxes, depreciation, and amortisation (EBITDA) and gearing levels are estimated to  improve about 2 times and below 1 time respectively in fiscal 2021 against 2.56 times and 1.4 times in fiscal 2020.

Analytical Approach

CRISIL has consolidated the business and financial risk profiles of SIS India with its subsidiaries, joint ventures (JVs) and SIS Cash Services Pvt Ltd because of strong financial, business linkages and common management. SIS Cash Services (49% JV, consolidated under equity method by company) has been fully consolidated due to as an additional 2% shares are held by Indian residents to effectively give control to SIS India.
 
For arriving at the adjusted financials, CRISIL has amortised goodwill on acquired businesses over 10 years.

Please refer Annexure - List of entities consolidated, which captures the list of entities considered and their analytical treatment of consolidation.

Key Rating Drivers & Detailed Description
Strengths
* Established market position and strong promoter experience
The SIS group is the largest security services provider (41% revenue contribution) and the second largest facility management (14%) and cash logistics (4%) players in terms of market share in India. SIS is also the largest security services provider in Australia and over the years, has also increased its foothold in the country with market share of 21%. Backed by the established market position, consolidated revenue of the group reached around Rs 8,900 crore in fiscal 2020 from Rs 3,700 crore in fiscal 2015, at a CAGR of over 18%. The promoters are associated with the security services industry for over three decades and have established longstanding relationship with clients. The group has a diversified mix of service offerings including security services (82% of fiscal 2020 consolidated revenue), facility management (14%) and cash logistics (4%). The diversity is expected to further improve given the higher growth in facility management services segment. The customer base is also fairly diversified with total client base of around 7,500 and no single customer contributing over 4% to overall revenue. Further, contribution from Government institutions is less than 10% of the revenue.
 
Also, group's business profile is resilient to economic downturns also reflected in positive revenue growth in the first quarter of fiscal 2021 compared to sharp contraction in economic activity. The product offerings including security and facility management services are classified as essential in nature and their demand is expected to be bolstered over the medium term  as clients are expected to increase focus on cleaning, sanitization facilities along with security personnel in the wake of the pandemic.
 
The security services segment is largely dominated by the unorganized sector in India and is also very fragmented. Within the organized sector which accounts for 35% of the overall market, the SIS group has strengthened its dominance over time, through organic and inorganic expansion, as well as by weaning away share from the unorganized players. Given the group's strong market position in all key segments and established sourcing capabilities along with prudent expansion strategies, the group is expected to report steady revenues and strengthen its market position in its key segments.
 
* Healthy operating efficiency
The operating margin has consistently remained in line with industry average at 4-6% during fiscals 2015 to 2020, driven by strong operating leverage and branch performance, improved productivity through deployment of technology for effective real-time monitoring, better client mix and solution selling. The company is able to recruit, train and deploy around 50% of its manpower requirements through its 20 in-house training academies. This is also reflected in a reasonable return on capital employed ratio of over 10% during the eight fiscals through 2020. Further, despite a high client base, debtor days have remained in the range of 40-60 days over the last 4 fiscals through 2020 and the same is likely to remain rangebound with marginal increase in fiscal 2021.

Benefits from premium positioning due to integrated nature of services slow and steady shift towards technology based security solutions and continued productivity gains from operating leverage are likely to sustain and give an impetus to margins in the medium term.
 
* Healthy financial risk profile
Financial risk profile is likely to improve, supported by steady cash accruals and limited acquisitions proposed. The group's net worth was sizeable at Rs 944 crore as on March 31, 2020, and was boosted by the initial public offering done in fiscal 2018. Strong turnaround of acquisitions along with efficient working capital management helped in maintaining healthy financial risk profile over the last few years.
 
Due to sizeable investments of ~Rs 900 crores in the last 3 fiscals ended 2020, Gross Debt/EBITDA and gearing levels have elevated to 2.56 times and 1.41 times as on March 31, 2020 against 2.08 times and 0.74 times as on March 31, 2018.
 
Nevertheless, healthy liquidity with cash and equivalents of Rs 722 crore and unutilised limit of Rs 114 crore as on June 30, 2020, provides comfort. SIS India has policy to keep Rs 400 crore cash surplus for working capital purpose in Australia. Total outside liabilities to tangible networth (TOL/TNW) ratio was moderate at 3.39 times as on March 31, 2020, as liabilities include sizeable future obligations (21% of total outside liabilities) related to acquisitions to further increase stake. With completion of stake acquisitions in fiscal 2021, TOL/TNW may improve to ~2.20 times as SIS plans to fund it through internal cash generated and cash surplus. Going forward, despite acquisitions payouts (for existing subsidiaries to take additional stake) of Rs 388 crore in the current fiscal, gross debt/EBITDA is expected to remain below 2 times in the medium term due to healthy cash accruals of Rs 400 crores per annum and limited capex/new acquisitions. Any debt funded acquisition will remain key monitorable.
 
Weaknesses
* Moderate working capital requirement
The security services industry in India is working capital intensive. However, SIS India has receivables of around 54 days as on March 31, 2020, which is relatively better compared to peers. Gross current assets have been 90-120 days owing to build up of cash in the business over the past few years; they are likely to remain stable over the medium term. While receivables in the India business could witness an increase of ~5-10 days, as customers delay payments due to the covid-pandemic, the group has tightened its collection efforts in Australia. Any sustained increase in debtors and hence working capital requirement with the increasing scale will be a key monitorable.

* Exposure to intense competition and limited revenue diversity
The security services industry comprises around 20,000 small to medium unorganised players and only 8-10 national players. The consequent intense competition continues to constrain scalability, pricing power and profitability. Unorganised players hold around 65% of the domestic market and the share of organised players may increase over the medium term with more focus on compliance after the implementation of the Goods and Services Tax, stricter enforcement of minimum wage bill, and the Private Security Agency Regulation Act and the recently passed Labour Reforms bills which are likely to benefit SIS India over the medium term.
 
* Weak performance of group companies
In addition to the cash logistics business of the Group, which was facing losses, many other entities such as SIS Alarms and Monitoring and Tech SIS etc. are at an early stage of operations, and may need funding support of Rs 10-15 crore per annum in form of equity, loans or guarantees, till they scale up and can manage on their own. The flagship company has invested ~ Rs 113 crores in its subsidiaries, associates and Joint Ventures in fiscal 2020 bringing the total investment to Rs 498 crores as of fiscal 2020 in these entities. Though cash logistics business has seen improvement in operating margins in fiscal 2020, its sustenance and turnaround in other investments will remain a key monitorable.
Liquidity Strong

Liquidity should remain healthy. Cash accrual is expected at over Rs 250 crore in fiscal 2021, sufficient to meet the yearly debt obligation of Rs 52 crore. The company has sizeable acquisition related payments of around Rs 388 crore in fiscal 2021, expected to be met through internal accrual and cash surpluses (Rs 722 crore as on June 30, 2020, on a consolidated basis). Bank limit of Rs 640 crore was moderately utilised at 83% during the 12 months through July 2020. The group also has working capital facilities for its Australia operations.

Outlook: Stable

SIS India should continue to perform better than the overall industry owing to resilient business model, strong market position, efficient operating capabilities, and healthy financial risk profile.

Rating Sensitivity Factors
Upward Factors
* Substantial increase in scale of operations supported by improvement in diversity and increase in market share, also benefitting operating profitability (over 6.5%)
* Sustained improvement in credit metrics, supported by better than anticipated cash generation resulting in improvement in credit metrics; for instance gross debt/EBITDA below 1.0-1.2 times and gearing below 1 time

Downward Factors
* Substantial decline in operating performance, including due to intense competition, or loss of large customers
* Deterioration in credit metrics  led by large capital expenditure/acquisitions or elongation of working capital cycle; for instance gross debt/EBITDA increasing beyond 2.6-2.8 times and gearing beyond 1.5-1.7 times
* Liquid surpluses declining materially, due to additional acquisitions or dividend payout..

About the Company

Established in 1974 by Mr Ravindra Kishore Sinha, SIS India has been providing security services since inception, mainly manned guarding. It has grown over the years through organic as well as inorganic routes, and operates in Australia (through MSS after acquisition of Chubbs Security in 2008), New Zealand (through P4G) and Singapore (through Henderson) apart from India. The SIS group has a pan India presence through its 332 branch offices, 20 regional offices and 20 training academies. It has a trained workforce of 2,40,462 employees.

Besides security solutions, the group also provides facility management and cash logistics services. Service Master Clean Ltd ('CRISIL A/Stable/CRISIL A1'), a 59% subsidiary of SIS India, provides cleaning services under a technical collaboration with Services Master Clean, the US-based industry leader. Few other companies in the segment rated by CRISIL are Dusters Total Solutions Services Pvt Ltd ('CRISIL A/Stable/CRISIL A1') and Tech SIS Ltd ('CRISIL BBB+/Stable'). The SIS group also offers cash management services through its joint venture, SIS Cash Services Pvt Ltd ('CRISIL A-/Stable/CRISIL A2+') and its subsidiary SIS Prosegur Holdings Pvt Ltd ('CRISIL BBB+/Stable/CRISIL A2'). The company got listed on National Stock Exchange and Bombay Stock Exchange effective August 10, 2017.
 
As on June 30, 2020, promoters & promoter group had a shareholding of 74% while balance 26% was held by public.
 
For the first quarter of fiscal 2021, the group (excluding cash logistics) reported PAT of Rs 58 crores on sales of Rs 2167 crores against PAT of Rs 77 crores on sales of Rs 2008 crores in the corresponding period of the previous fiscal.

Key Financial Indicators*
for the period ended March 31 2020 2019
Net sales Rs.Crore 8839 7433
Profit After Tax (PAT) Rs.Crore 93 74
PAT margins % 1.1 1.0
Adjusted debt/adjusted networth Times 1.41 1.15
Adjusted Interest coverage Times 3.16 3.41
*CRISIL adjusted numbers

Any other information: Not applicable

Note on complexity levels of the rated instrument:
CRISIL complexity levels are assigned to various types of financial instruments and are included (where applicable) in the Annexure -- Details of Instrument in this Rating Rationale. For more details on the CRISIL complexity levels, please visit www.crisil.com/complexity-levels.
Annexure - Details of Instrument(s)
ISIN Name of the Instrument Date of Allotment Coupon Rate (%) Maturity Date Issue size
(Rs.Crore)
Complexity Level Rating assigned
with outlook
NA Cash Credit NA NA NA 555 NA CRISIL AA-/Stable
NA Term Loan NA NA Dec-2023 40 NA CRISIL AA-/Stable
NA Term Loan NA NA Aug- 2021 15 NA CRISIL AA-/Stable
NA Proposed Long Term Bank Facilities NA NA NA 15 NA CRISIL AA-/Stable
NA Letter of credit & Bank Guarantee NA NA NA 174 NA CRISIL A1+
 
Annexure - List of Entities Consolidated
Names of Entities Consolidated Extent of Consolidation Rationale for Consolidation
Service Master Clean Limited Full Wholly owned subsidiary
Tech SIS Limited Full Wholly owned subsidiary
Terminix SIS India Pvt Ltd Full 50.01% subsidiary, strong operational and financial linkages
Dusters Total Solutions Services Pvt Ltd Full Wholly owned subsidiary
SIS Business Support Services and Solutions Pvt Ltd Full Wholly owned subsidiary
SISCO Security Services Pvt Ltd Full Wholly owned subsidiary
SLV Security Services Pvt Ltd Full 90.01% subsidiary, strong operational and financial linkages
Rare Hospitality and Services Pvt Ltd Full 82.89% subsidiary, strong operational and financial linkages
Uniq Detective and Security Services Pvt Ltd Full 51% subsidiary, strong operational and financial linkages
Uniq Detective and Security Services (AP) Pvt Ltd Full Step-down subsidiary
Uniq Detective and Security Services (Tamil Nadu) Pvt Ltd Full Step-down subsidiary
Uniq Facility Services Pvt Ltd Full Step-down subsidiary
SIS Alarm Monitoring and Response Services Pvt Ltd Full Wholly owned subsidiary
ADIS Enterprises Pvt Ltd Full 51% subsidiary, strong operational and financial linkages
ONE SIS Solutions Pvt Ltd Full Wholly owned subsidiary
SIS International Holdings Ltd Full Wholly owned subsidiary
SIS Asia Pacific Holdings Ltd Full Wholly owned subsidiary
SIS Australia Holdings Pty Ltd Full Wholly owned subsidiary
SIS Australia Group Pty Ltd Full Step-down subsidiary
SIS Group International Holdings Pty Ltd Full Wholly owned subsidiary
MSS Strategic Medical and Rescue Pty Ltd Full Wholly owned subsidiary
SIS MSS Security Holdings Pty Ltd Full Wholly owned subsidiary
MSS Security Pty Ltd Full Wholly owned subsidiary
Australian Security Connections Pty Ltd Full Wholly owned subsidiary
MSS AJG Pty Ltd Full Wholly owned subsidiary
SX Protective Holdings Pty Ltd Full 51% subsidiary, strong operational and financial linkages
SX Protective Services Pty Ltd Full 45.56% subsidiary, strong operational and financial linkages
Southern Cross Protection Pty Ltd Full 51% subsidiary, strong operational and financial linkages
Southern Cross FLM Pty Ltd Full 51% subsidiary, strong operational and financial linkages
Southern Cross Loss Prevention Pty Ltd Full 51% subsidiary, strong operational and financial linkages
Cage Security Alarms Pty Ltd Full Step-down subsidiary
Cage Security Guard Services Pty Ltd Full Step-down subsidiary
Eymet Security Consultants Pty Ltd Full Step-down subsidiary
Askara Pty Ltd Full Step-down subsidiary
Charter Customer Services Pty Ltd Full Step-down subsidiary
Charter Security Protective Services Pty Ltd Full Step-down subsidiary
Charter Security (NZ) Pty Ltd Full Step-down subsidiary
Platform 4 Group Ltd Full 51% subsidiary, strong operational and financial linkages
Triton Security Services Ltd Full 51% subsidiary, strong operational and financial linkages
The Alarm Center Ltd Full 51% subsidiary, strong operational and financial linkages
SIS Henderson Holdings Pte Ltd Full 60% subsidiary, strong operational and financial linkages
Henderson Security Services Pte Ltd Full 60% subsidiary, strong operational and financial linkages
Henderson Technologies Pte Ltd Full 60% subsidiary, strong operational and financial linkages
SIS Cash Services Pvt Ltd Full 49% Joint Venture with 2% controlling stake with Indian promoters
SIS Prosegur Holdings Pvt Ltd Full Wholly owned subsidiary of SIS Cash Services
SIS Prosegur Cash Logistics Pvt Ltd Full Step-down subsidiary of SIS Cash Services
Habitat Security Pty Ltd Full 49% Joint Venture, strong operational and financial linkages
Annexure - Rating History for last 3 Years
  Current 2020 (History) 2019  2018  2017  Start of 2017
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Fund-based Bank Facilities  LT/ST  625.00  CRISIL AA-/Stable                  Suspended 
Non Fund-based Bank Facilities  LT/ST  174.00  CRISIL A1+                  Suspended 
All amounts are in Rs.Cr.
Annexure - Details of various bank facilities
Current facilities Previous facilities
Facility Amount (Rs.Crore) Rating Facility Amount (Rs.Crore) Rating
Cash Credit 555 CRISIL AA-/Stable -- 0 --
Letter of credit & Bank Guarantee 174 CRISIL A1+ -- 0 --
Proposed Long Term Bank Loan Facility 15 CRISIL AA-/Stable -- 0 --
Term Loan 55 CRISIL AA-/Stable -- 0 --
Total 799 -- Total 0 --
Links to related criteria
CRISILs Approach to Financial Ratios
Rating criteria for manufaturing and service sector companies
CRISILs Criteria for Consolidation
FAQs National Scale Rating vs Global Scale Rating
The Rating Process
Understanding CRISILs Ratings and Rating Scales

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