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Customer Analytics

CRISIL's Customer Analytics solutions help financial institutions track and analyze customer behavior data to gain cutting-edge insights and build a comprehensive customer 360o view. Our vast domain knowledge, financial services experience, best-in-class talent pool, and proprietary tools, platforms and frameworks help organizations make better decisions for their customers.

 

CRISIL helps clients address challenges such as:
 


Improving the customer experience

 

 

 


Enhancing customer retention and preventing churn

 

 

 


Optimizing product pricing

 

 

 


Tailoring sales & marketing campaigns to relevant customer segments

 

 

 

Our Solutions
 

Digital analytics

Pricing analytics

Marketing sales optimization

Wallet share/acquisition analytics

 

 

Delivering Excellence to Our Clients

case-studies
Global Research and Risk Solutions

Digitization of analytics and reporting capabilties for industry specific alternative data
case-studies
Global Research and Risk Solutions

Credit card fraud detection
case-studies
Global Research and Risk Solutions

Analytics of social media data to track consumer brands
case-studies
Global Research and Risk Solutions

Customer churn analysis
case-studies
Global Research and Risk Solutions

Analytics of social media data to report social buzz

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Looking for high-end research and risk services? Reach out to us at:

 

United States
1-855-595-2100/
+1 646 292 3520

 

United Kingdom
+44 (0) 870 333 6336

 

 

India
+91 22 33 42 3000 /
+91 22 61 72 3000