Page 90 - Index

Grievance redressal review
The Company’s Board has established the
Stakeholders’ Relationship Committee to review and
redress complaints received from shareholders. The
Committee meets periodically to review the status of
investor grievances received and redressed.
Certain transactions only in demat mode
As per SEBI norms, all requests for transfer of
securities shall be processed only in dematerialised
form. The procedure to dematerialise shares is
available at https://www.crisil.com/content/crisilcom/
en/home/investors/shareholder-services/procedure-
for-dematerialisation-of-shares.html
Further, effective January 24, 2022, SEBI has made
it mandatory for listed companies to issue securities
only in demat mode while processing the following
service requests:
i. Issue of duplicate securities certificate
ii. Claim from Unclaimed Suspense Account
iii. Renewal/exchange of securities certificate
iv. Endorsement
v. Sub-division/splitting of securities certificate
vi. Consolidation of securities certificates/folios
vii. Transmission
viii. Transposition
Investors can write to the Company’s RTA at einward.
ris@kfintech.com for guidance on the forms and
procedural documents in this regard.
Updating KYC details
SEBI vide Circular No. SEBI/HO/MIRSD/MIRSDPoD-
1/P/CIR/2023/37 dated March 16, 2023, as amended
from time to time, has mandated for all holders of
physical securities to submit their PAN, address,
mobile number, bank account details and specimen
signature with the RTA.
In view of the same, it may be noted that any service
request can be processed only after the folio is PAN
and KYC compliant.
Where any one of the above details are not available
with the Company, such shareholders will be able to:
•
 lodge any grievance or avail any service only after
furnishing all necessary details required above
•
 receive any payments including dividend in respect
of such folios only electronically with effect from
April 1, 2024, upon registering the required details
Crisil has sent communications in this regard to eligible
shareholders. Concerned shareholders are requested
to furnish the requisite documents/information
through the forms available at https://www.crisil.com/
content/crisilcom/en/home/investors/shareholder-
services/forms-for-download.html.
Choice of nomination
In terms of the SEBI circular dated June 10, 2024,
all investors are encouraged in their own interest,
to provide choice of nomination by contacting the
RTA, if shares are held in physical form or their
respective Depository Participant(s), if shares are
held in dematerialised form. Further, all new investors
are mandatorily required to provide the choice of
nomination for their demat accounts (except for
jointly held demat accounts). The prescribed forms
SH-13/SH-14 to be used for nomination in respect
of physical shares are available at https://www.
crisil.com/content/crisilcom/en/home/investors/
shareholder-services/forms-for-download.html.
D. General shareholder information
1. Annual General Meeting
Date and time : April 30, 2025 at 3:30 pm
Venue : AGM will be held through video conferencing (VC) or other audio-visual
means (OAVM)
2. Calendar for financial reporting
The Company’s financial year begins on January 1
and ends on December 31. Our tentative calendar
for declaration of results for financial year 2025 is
as given below:
First quarter ending March 31, 2025 In April 2025
Second quarter ending June 30, 2025 In July 2025
88 Annual Report 2024