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Sustainability Databook
22. Details on number of complaints made by employees
Current FY (2024) Previous FY (2023) FY (2022)
Filed
during
the year
Pending
resolution
at the end
of the year
Remarks Filed
during
the year
Pending
resolution
at the end
of the year
Remarks Filed
during
the year
Pending
resolution
at the end
of the year
Remarks
Sexual harassment 2* 0- 2* Nil- 1* Nil-
Discrimination at workplace Nil Nil- 1 Nil- 1 Nil-
Forced Labour/Involuntary Labour Nil Nil- Nil Nil- Nil Nil-
Health and safety practices Nil Nil- Nil Nil- Nil Nil-
Working conditions Nil Nil- 1* Nil 1 Nil
Wages Nil Nil- Nil Nil Nil Nil
Child labour Nil Nil- Nil Nil- Nil Nil-
6 Nil- 1 Nil- Nil Nil-
Other human right related issues Nil Nil- Nil Nil- Nil Nil-
Others Note: The above complaints pertain to Crisil Limited on a standalone basis.
* One of the sexual harassment complaints in 2023 and 2024 pertains to an off-roll staff. The POSH complaint for 2022 & working conditions complaint
for 2023 pertain to an off-roll staff as well.
22(a). Complaints filed under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and
Redressal) Act, 2013
Current FY (2024) Previous FY (2023) FY 2022
Total complaints reported under the Sexual Harassment of Women at
Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH)
2* 2* 1*
Complaints on POSH as a % of female employees/workers 0.0009% 0% 0%
Complaints on POSH upheld 2* 2* 1*
Note: The above complaints pertain to Crisil Limited on standalone basis.
*One of the complaints for 2023 and 2024 pertains to an off-roll employee. The complaint for 2022 pertains to an off-roll employee
23(a). Employee turnover by gender, age and region
Geography Current FY (2024) Previous FY (2023) FY (2022)
Male Turnover
rate
Female Turnover
rate
Male Turnover
rate
Female Turnover
rate
Male Turnover
rate
Female Turnover
rate
<= 30 years
America 31 52.5% 11 41.5% 27 49.10% 13 57.80% 27 45.38% 21 76.36%
India & APAC 304 23.6% 249 23.9% 174 17.40% 168 19.90% 236 25.54% 175 22.14%
EMEA 16 40.5% 6 25.5% 7 19.70% 1 7.70% 8 23.50% 2 17.40%
Total (A) 351 25.4% 266 24.4% 208 19.00% 182 20.70% 271 26.60% 198 23.90%
More than 30 years
America 26 31.0% 9 20.9% 23 22.10% 15 29.70% 46 42.59% 34 62.96%
India & APAC 192 15.6% 90 13.7% 261 17.70% 136 16.80% 421 30.40% 219 31.11%
EMEA 39 29.5% 8 16.8% 52 30.60% 13 22.00% 44 31.43% 10 20.00%
Total (B) 257 17.8% 107 14.3% 336 19.20% 164 17.80% 511 31.29% 263 32.55%
Total (A+B) 608 21.5% 373 20.3% 544 19.20% 346 19.30% 782 29.50% 461 28.20%
Note: The turnover rate is calculated on the basis of the average headcount data of the respective age category in the particular region. Higher
percentages in some instances are attributed to a low base in a particular category
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