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Business Responsibility and Sustainability Report
b) c) d)  100% of Crisil locations/offices in India and major offices in London, New York and China were assessed during the
year for child labour, forced labour, health and safety practices
 What are the processes used to identify work-related hazards and assess risks on a routine and non-routine
basis by the entity?
Being in the financial services sector, our workplace and processes are inherently non-hazardous and safe in nature.
Crisil has a Business Continuity Policy (BCP) that ensures continuation of business during emergencies. It outlines
critical processes, downtime tolerance, and planned recovery methodologies, and ensures requisite alternative
strategies are defined for critical processes. At the same time, it ensures safety of teams during emergencies. Crisis
communications is embedded in the BCP. The technology department remains abreast of the changes and suitably
undertakes projects for technology upgrades to keep the infrastructure current and state-of-the-art.
•
 In 2024, an operational risk intelligence platform was onboarded for real-time alerts on incidents occurring
across India. This helps in advising the business/locations on the potential risks and impacts to the location,
business continuity and employee safety
• A Business Continuity automation tool was introduced to ensure automation in the Business Continuity domain
• Emergency Evacuation Fire Drills have been conducted across Pan India Crisil offices as per scheduled calendar
• Our employees have undergone BCP and security & safety trainings
86% of Crisil employees were trained on Health & Safety measures in 2024
Refer Table 20 on page 63 of the Sustainability Databook on the assessment of Crisil office for assessment on health
and safety.
 Whether you have processes for workers to report the work-related hazards and to remove themselves from
such risks. (Y/N)
Yes.
Do the employees/worker of the entity have access to non-occupational medical and healthcare services? (Yes/ No)
Yes. Crisil has health and insurance benefits and employee wellness programmes.
11. Details of safety-related incidents
Safety Incident/Number# FY 2024 FY 2023
Lost Time Injury Frequency Rate (LTIFR) (per one million-person hours worked) 0.16 0.32$
Total recordable work-related injuries 1 2*
No. of fatalities Nil Nil
High consequences work-related injury or ill-health (excluding fatalities) NA NA
12. 13. 14. Note:
1) * The 2 incidents pertain to contract workforce
2) $ 2023 number has been restated
3) # The reporting covers all locations in India, China, Argentina, UK, US, Poland, Singapore
4)  For the purposes of BRSR Core, the number of Permanent Disability will be equivalent to High consequence work-related injury or ill-health
(excluding fatalities) reported above
Describe the measures taken by the entity to ensure a safe and healthy workplace.
Refer to Q.10 (a) and Q.10(b) above
Number of Complaints on the following made by employees and workers
Please refer to Table no. 22 on page 65 of the Sustainability Databook
Assessments for the year of the plants and offices on health & safety practices, working conditions etc.
Please refer to Table no. 20 on page 63 of the Sustainability Databook
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