CRISIL and Open Orbit have announced a strategic partnership to offer process, risk and controls transformation solutions jointly to clients across the world.

Financial service firms the world over are investing significantly on digital transformation, focused on customer experience, process and technology enhancements. As the pace of change accelerates, risk and compliance challenges of these organisations have also been multiplying. With ever evolving regulatory scrutiny, there is sharper focus not only on the efficiency of these transformation programmes, but also on their effectiveness and sustainability.

The CRISIL-Open Orbit alliance helps organisations bridge this gap through the complementary capabilities, experience in data analytics and digital transformation, and end-to-end process, risk and compliance transformation value proposition of the two firms.

CRISIL’s domain expertise and consulting offerings across business process, risk, and control management spheres integrate seamlessly with Open Orbit’s intelligent diagnostic technology and technology-enabled process transformation capabilities. The upshot is holistic solutions that deliver exponential cost savings and also empower the right risk culture in client organisations at speeds unheard of in traditional transformation and remediation methods.

Says Niranjan Deodhar, Founder, Open Orbit, “With this alliance, we can bring deep expertise in non-financial risk management to customers already benefiting from our ‘software that mimics a consultant’ and allied services in business transformation. What’s more, CRISIL is a great partner for us to bring scale to our implementation capacity for large, global deployments. I am excited at the potential to create impact and value for our current and future clients.”

Says Charu Madaan, Global Leader – Non-Financial Risk (NFR), CRISIL, “Our business is known for enabling clients to use risk and compliance management as a competitive advantage when it comes to digital transformation. Business process management (BPM) transformation is a key strategic focus for our NFR business globally and with this alliance, we can deliver at a greater speed, assure heightened repeatability, and ensure sustainability of the outcomes. We pride ourselves on partnering with technologies of tomorrow to accelerate our service plus offerings, and Open Orbit certainly supports that. Together we aim to transform the BPM maturity journey for our customers by not only augmenting human expertise with the power of algorithms to enable substantial savings, but also ensuring effective and sustainable process, risk and compliance outcomes.”

This joint value proposition is further accelerated by:

1. Deep domain expertise across multiple financial services verticals – ranging from banking to wealth management to asset management and insurance

2. Strong research, benchmarking and data analytics background that enables fit-for-purpose transformation intelligence

3. Intelligent process modelling capabilities that enable our clients to design, simplify and standardise their end-to-end processes with due consideration of associated risk, controls, obligations and performance indicators

4. 15,000+ years of cumulative BPM transformation and global business services optimisation knowledge

5. Algorithmically guided assessment and analysis of the solution powered by Open Orbit, enabling better, cheaper, faster transformation

6. Process Knowledge Warehouse, a key differentiator, with 20,000+ policies, processes, controls and metrics defined

7. Exposure gained from implementation of 200+ case studies

8. Global scale and a team of industry practitioners across 10+ delivery locations