Page 121 - Index

Mission-Critical Decisions, Made with Confidence.
b) c) d) Being in the financial services sector, our workplace and processes are inherently non-hazardous and safe in
nature. However, we acknowledge the importance of providing working conditions that support safety, well-being
and health.
H&S Policy and assessment
Crisil has a Health and Safety Policy, which covers the impact the nature of work has on health, including
ergonomic health impact, fire safety, communicable diseases and commute/business travel safety. The policy
is aimed at including employee participation to eliminate hazards and reducing occupational health and safety
risks. Standard operating norms have been issued to ensure that all offices in India comply with working
conditions and health and safety measures.
 100% of Crisil locations/offices in India and major offices in London, New York and China were assessed during
the year for child labour, forced labour, health and safety practices
What are the processes used to identify work-related hazards and assess risks on a routine and non-routine
basis by the entity?
nature.
Being in the financial services sector, our workplace and processes are inherently non-hazardous and safe in
Crisil has a Business Continuity Policy (BCP) that ensures continuation of business during emergencies. It
outlines critical processes, downtime tolerance, and planned recovery methodologies, and ensures requisite
alternative strategies are defined for critical processes. At the same time, it ensures safety of teams during
emergencies. Crisis communications is embedded in the BCP. The technology department remains abreast of
the changes and suitably undertakes projects for technology upgrades to keep the infrastructure current and
state-of-the-art.
•
 In 2024, an operational risk intelligence platform was onboarded for real-time alerts on incidents occurring
across India. This helps in advising the business/locations on the potential risks and impacts to the location,
business continuity and employee safety
• A Business Continuity automation tool was introduced to ensure automation in the Business Continuity domain
• Emergency Evacuation Fire Drills have been conducted across Pan India Crisil offices as per scheduled calendar
• Our employees have undergone BCP and security & safety trainings
86% of Crisil employees were trained on Health & Safety measures in 2024
Refer Table 20 on page 140 of the Sustainability Databook on the assessment of Crisil office for assessment on
health and safety.
Whether you have processes for workers to report the work-related hazards and to remove themselves from
such risks. (Y/N)
Yes.
Do the employees/worker of the entity have access to non-occupational medical and healthcare services? (Yes/
No)
Yes. Crisil has health and insurance benefits and employee wellness programmes.
11. Details of safety-related incidents
Safety Incident/Number# FY 2024 FY 2023
0.16 Total recordable work-related injuries 1 2*
Lost Time Injury Frequency Rate (LTIFR) (per one million-person hours worked) High consequences work-related injury or ill-health (excluding fatalities) NA 0.32$
No. of fatalities Nil Nil
NA
Note:
1) * The 2 incidents pertain to contract workforce
2) $ 2023 number has been restated
Annual Report 2024
119
Sustainability