Page 123 - Index

Mission-Critical Decisions, Made with Confidence.
regulations, focussing on significant areas such as adherence to the Office of Foreign Assets Control (OFAC) regulations,
enforcement of minimum wage standards, prevention of child labour and implementation of anti-bribery measures,
all of which are assessed through the self-assessments.
The assessments are performed on a regular basis, and if any unfavourable responses regarding the aforementioned
minimum social regulations are received from our suppliers, these responses are accurately reviewed by our dedicated
business and corporate teams, leading to the initiation of necessary corrective actions that ensure no significant gaps
remain unaddressed. Minimum adherence to the social norms outlined above is now an essential component of the
criteria utilised for the onboarding of new vendors starting from 2023. We believe that by introducing these rigorous
standards, we not only promote ethical practices within our supply chain but also enhance the overall integrity and
sustainability of our operations.
Vendors•
•
•
•
Meetings, emails, calls (1)
Surveys and assessments (4)
Applications and portals (1)
Learning interventions (9)
•
Engagement
• Sustainablility
assessment of supply
chain
•
Overall payment experience
• Accessibility and
responsiveness
• Long-term and mutually
beneficial relationship
Annual Report 2024
121
Sustainability
PRINCIPLE 4: Businesses should respect the interests of and be responsive to all its stakeholders
Essential Indicators
1. 2. Describe the processes for identifying key stakeholder groups of the entity.
Crisil has a Stakeholder Engagement Policy, which is accessible at https://www.Crisil.com/content/dam/Crisil/
investors/corporate-governance/CRISIL-Stakeholder-Engagement-Policy.pdf
Under this policy, Crisil identifies stakeholders as individuals, groups of individuals or organisations that affect and/
or could be affected by/ could impact the company’s activities, products or services and associated performance.
The process of identification of stakeholders includes the basis of engagement and is guided by:
• Direct or indirect dependence on the company’s activities, products or services and associated performance
• Groups or individuals engaged with the company with regard to financial, economic, social or environmental issues
• Groups or individuals, who can have an impact on the company’s strategic or operational decision-making
• Groups or individuals with whom the company has, or may have in future, legal, commercial or
operational responsibilities
List stakeholder groups identified as key for your entity and the frequency of engagement with each stakeholder
group
Expectations
Stakeholder Group Mode and Frequency of Engagement Metrics Tracked Shareholder•
•
•
•
•
Annual report (4)
Stock exchange intimations (7)
Press releases (2)
Investor meetings (7, 1)
Conference calls (4)
•
•
Revenue growth, profits
Sustainability
•
Growth, returns and governance
• Timely and qualitative
information
•
Shareholder service standards
Employees• Digital communication tools (1)
•
Career conversations (3)
•
Thematic speaker sessions (7)
• Recognition, awards, appreciation
hour/huddles (1, 2)
• Engagement with leaders,
townhalls, open houses (2, 8)
•
Performance evaluations (3, 4)
•
Cultural events and contests (6)
•
Teams outings (7)
•
Mentorship programmes (1)
•
Learning interventions (7)
• Engagement score
•
Mobility/role rotations
•
•
•
•
Career advancement
Fair compensation
Meaningful contribution
Recognition and well-being