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4. Do you have a focal point (Individual/ Committee) responsible for addressing human rights impacts or issues
caused or contributed to by the business? (Yes/No)
5. 6. 7. 8. 9. 10. 11. Yes
Describe the internal mechanisms in place to redress grievances related to human rights issues.
Various reporting channels and redressal mechanisms are made available at all the levels to employees for reporting
violations of human rights:
• The policy on Redressal of Workplace Harassment indicated the procedure for reporting violations to the Human
Resource team.
• The Code of Ethics elaborates the process of raising concerns, reporting violations and seeking advice. For details
refer to Chapter 7 of Crisil’s Code of Ethics [https://www.Crisil.com/content/dam/Crisil/investors/corporate-
governance/code-of-ethics.pdf ]
• At the highest level, the Stakeholders’ Relationship Committee of the Board regularly dedicates exclusive time to
review policy violations and stakeholder complaints.
• Heightened sensitivity towards policy violations, taking a rigid stance on transgressions and review of such matters
at the highest levels by a Board-level committee reinforces the compliance culture at Crisil.
Number of Complaints on Sexual Harassment, Discrimination at workplace, Child Labour, Forced Labour/
Involuntary Labour, etc. made by employees and workers
Please refer to Table no. 22 and 22(a) on page 142 of the Sustainability Databook
Complaints filed under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal)
Act, 2013
Please refer to Table no. 22 (a) on page 142 of the Sustainability Databook.
Mechanisms to prevent adverse consequences to the complainant in discrimination and harassment cases.
• Crisil has a ‘Policy on Redressal of Workplace Harassment’, which specifies the detailed procedure to report
and redress harassment cases. Under the policy, retaliation, in any form, against an employee or applicant for
employment who exercises his/ her right to make a complaint, in good faith is strictly prohibited
• The Whistleblower Policy, too protects complainant from any form of reprisal for reporting complaints
Do human rights requirements form part of your business agreements and contracts? (Yes/No)
Yes
We contractually bind our major suppliers of IT support, staffing solutions partners, facility management and security
services that employ people from the more vulnerable sections with lower literacy levels, to comply with human rights
requirements. Further, purchase orders issued by Crisil contains binding conditions for adherence to human rights.
Assessments of office for human rights for the year
Please refer to Table no. 20 on page 140 of the Sustainability Databook.
Provide details of any corrective actions taken or underway to address significant risks/concerns arising from the
assessments at Question 10 above.
Based on the current year assessment, no gaps have been identified necessitating corrective actions.
Leadership Indicators
1. Details of a business process being modified/introduced as a result of addressing human rights grievances/
complaints.
Crisil supports the protection of human rights across its value chain. The recruitment, remuneration, and promotion
of employees is based purely on merit, irrespective of their race, religion, gender, and nationality. We do not encourage
any kind of involuntary employment, and towards this end, have undertaken several initiatives, including the adoption
124 Annual Report 2024