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Social Capital
Talent Management, Learning
and Development
We recognise that people are our key differentiator. Therefore,
we continue to invest in their professional development and
equip them with the best and latest technology, domain
expertise and competencies through trainings and upskilling
programmes. Initiatives planned through the year provided
opportunities to employees to upskill themselves. To cater
to diverse needs, various interventions across target groups
were launched through the year.
Leadership development programmes
We continued to invest in leadership development through
various bespoke journey-based interventions for first-time,
mid and senior level managers. These initiatives, based on our
competency framework, aimed to address key development
areas and included individual development plans, mentoring
and coaching, and cross-functional exposure to prepare
future leaders. To help sustain learning, senior leaders were
invited to share best practices and perspectives through
fireside chats. The impact of these leadership development
programmes was tracked through role rotations and
promotions that took place for the participant group.
In addition to these journey-based programmes, digital
learning platforms were provided to employees on a demand
basis for self-paced learning, which empowered them to
have access to world-class content across behavioural,
technical and creative areas.
79%
Crisil’s employee engagement score
During the fireside discussions, which were conducted
for the leadership programme participants, case
studies were presented. A significant number of
challenges we face each day were presented and the
use case was relevant and validated the approach
we employ. Insights and affirmations through these
fireside chats greatly assisted us in realising that
we are adhering to the right approach and exploring
new ideas.
Leadership Excellence
Program Participant
Crisil Intelligence
As a part of the coffee connects sessions, Amish Mehta, MD and CEO of Crisil met various employees. This provided a platform to
interact and engage in an informal setting.
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